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Sales Support - Toronto, Canada - LEAP Legal Software

LEAP Legal Software

Verified Company

Toronto, Canada

1 month ago

Posted by:

Sophia Lee

beBee Recruiter

Description

LEAP leads the world in the development and sale of cloud based legal practice management software for small law firms on a Software as a Service (SaaS) model.

We employ more than 600 people, have offices in Canada, USA, Australia and the UK with more than 57,000 users using our software worldwide.

We are currently recruiting for a Business Development Manager to join our highly motivated, high velocity and growing team around the world, and based in Toronto, ON.

LEAP will provide you with the best training, equipment, mentoring and support for you to be successful.

We employ people who are smart and can get things done.

Our Canadian-based operation was launched in 2021 and has grown significantly. The Canadian market shows a huge promise of potential for LEAP.

The market is ripe for our software and while competitors are also on the uprising, LEAP has the most comprehensive solution and offers the most benefits over other available solutions.

We are seeking to capitalize on this opportunity and grow fast - to establish ourselves as the market leader, while achieving tremendous growth.

For this reason, we are seeking ambitious, talented, and driven Sales Engineer with thorough Legal Bookkeeping experience to join our growing and scaling Sales team.

This role will be hybrid, working in the office 2-3 times a week.

Responsibilities and Duties for Sales Engineer (included but not limited to)

Work closely with Decision Makers and Bookkeepers to help them understand how the benefit and features of LEAP will assist their Law Firms
Responding in a timely manner to prospects' Accounting and technical requests, including data inquiries, Level 1 and 2 support, and API inquiries.
Work with professionals within the company to ensure solutions are available for projects and working properly
Responding in a timely manner to prospect's Bookkeeper regarding Accounting related enquiries
Provide detailed specifications for proposed solutions including time and scope involved
Assist other department pre, and postsales in creating practical demonstrations of proposed solutions and demonstrating them
Liaise with post sales Implementations and data migrations teams to disclose customers needs to set the correct implementation expectation
Establish a framework for necessary contributions from various departments and facilitate their collaboration
Analyze current technologies used within the company and develop steps and processes to improve
Document and monitor requirements needed to institute proposed updates in relation to customer experience
Work alongside project management teams to successfully monitor progress and implementation of initiatives
Log time and activity into Salesforce CRM

Requirements:

Qualifications

5+ years of Legal Bookkeeper Accountant experience or equivalent accounting experience
Experience with Canadian Legal Trust accounts
Quickbooks Bookkeeping experience
Experience with Canadian Law Society and financial yearend audits
Experience with Quickbooks
Sales and Demo experience preferred
Project development and leadership skill are preferred
IT and cloud infrastructure, experience preferred
Understanding of business analysis techniques and processes is beneficial
Work experience in analyzing computer software is beneficial

Ongoing Training

Be open to coaching and feedback, and use available tools such as Gong, to continually improve
Maintain strong product knowledge, and attend continual training
Use available sales assets while working through the sales process
Manage your pipeline properly on Salesforce CRM, keeping tasks and information uptodate, and coordinating with all staff inhouse and at the prospect firm, to ensure we do everything we can to win a deal
Achieve highest possible closing% for all Sales Accepted Meetings
Coordinate and involve other team members and management as needed
Using your extensive accounting experience will be asked to help with training others in the team

Benefits

Why work at LEAP?
There are endless opportunities within our business to progress and grow your career and full training is provided so an aptitude and hunger to learn is essential

We offer:

Flexible working model.
RRSP plan
Employee Share Scheme.
Superb working environment.
A fantastic culture open communication, transparency through practical and quarterly strategic briefings.
Competitive Health Insurance, RSP, Employee share ownership scheme, competitive vacation time, excellent working environment.

At LEAP, we care about _what we do and the people we work with_