IT Technician - Vancouver, Canada - Abacus Services Corporation

Sophia Lee

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Sophia Lee

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Description
Job Description
- incredible opportunity to join a great team in a critical specialist role.

  • Feel valued with our competitive base salary plus incentives and benefits.
  • Be a part of a truly inclusive and diverse team that's making a positive impact every day.

About Great River North America:


In an evolving talent market, organizations that recruit the best people are the ones that succeed and outperform their competitors.

This belief has guided us for more than 4 years in our mission to empower organizations by optimizing their recruitment strategy.

We have served 500+ of happy clients, delivering innovative talent acquisition services that attract and hire their biggest asset: their people.

With clients across the UK, India, UAE, Canada, and the US, we're a fast-growing recruitment services and technology company and we're only just getting started An IT professional to join our team is needed You will manage a range of projects to support and enhance the company's network systems.


Responsibilities:

IT system upgrades and projects implemented under the direction of senior technicians.
Assembling, maintaining, and configuring hardware and software components


Responsibilities:


  • Provide IT support to endusers, troubleshooting hardware and software issues
  • Set up and configure desktops, laptops, and mobile devices
  • Install and maintain computer hardware and peripherals
  • Respond to help desk tickets and provide timely resolution to technical issues
  • Assist with computer networking tasks, including setting up VPN connections
  • Collaborate with team members to ensure effective communication and problemsolving
  • Document IT procedures and maintain knowledge base for future reference
  • Utilize ServiceNow or similar ticketing system to track and manage IT requests

Qualifications:

  • Proven experience in IT support or desktop support role
  • Strong communication skills, both verbal and written, with the ability to explain technical concepts to nontechnical users
  • Knowledge of computer networking principles and protocols
  • Familiarity with common operating systems such as Windows, MacOS, and Linux
  • Proficiency in troubleshooting computer hardware and software issues
  • Ability to work independently as well as part of a team
  • Excellent problemsolving skills and attention to detail

Note:
This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.


Job Types:
Full-time, Part-time
, Fixed term contract, Casual, Seasonal, Freelance, Apprenticeship, Internship / Co-op


Salary:
$17.00-$22.00 per hou


Job Types:
Full-time, Part-time


Salary:
$17.00-$22.00 per hou
r


Benefits:


  • Dental care
  • Paid time off
  • Vision care

Schedule:

  • 8 hour shift
  • Monday to Friday

Application question(s):

  • Do you have own car to travel??

Experience:


  • IT support: 2 years (preferred)

Ability to Relocate:

  • Kingston, ON: Relocate before starting work (required)

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