Front Desk Agent - Montréal, Canada - Le Nouvel Hôtel Montréal

Le Nouvel Hôtel Montréal
Le Nouvel Hôtel Montréal
Verified Company
Montréal, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Workplace: 1740 boulevard René-Lévesque Ouest, Montréal, Quebec, Canada, H3H1R3


Status:
Full Time


Salary: 24.57$ per hour

Located in downtown Montreal, Le Nouvel Hotel gives you quick access to all means of transportation. You want to be surrounded by passionate professionals, this 4-star hotel is ready to receive you.

In addition, the location of the hotel gives you a variety of choices for restaurants and cafes for lunch hours or for the 5 to 7 after work.


Reporting to the front desk supervisors, the Receptionist takes room reservations, greets clients upon arrival and during their stay, provides information about the establishment and its services as well as tourist attractions, and receives payments from clients.


  • Take reservations
  • Coordinate arrivals and departures of clients
  • Promote hotel products and services
  • Collect payments for services rendered
  • Answer various questions about establishment services, tourist attractions, and different regional activities
  • Coordinate group arrivals and departures
  • Direct incoming calls
  • Handle customer complaints
  • Perform any other customer servicerelated task

Qualification and skills required:


  • Able to work in a team
  • Able to work under pressure
  • Availability to work on varying schedules
  • Resourceful
  • Knowledgeable about tourist attractions and the city in general
  • Able to demonstrate customer orientation
  • Able to identify customer needs
  • College degree in hospitality, an asset
  • 1 to 2 years of experience in a similar position
  • Teamwork skills

Languages:

Bilingualism (French and English) both orally and in writing is required in this position, as we serve an international clientele.


_ Who are we_

  • We believe in teamwork and are committed to creating a high performing team whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector, there is a place for you._
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