Responsable, Communications Générales - Dartmouth, Canada - Medavie Health Services

Medavie Health Services

Verified Company

Dartmouth, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Type:
Permanent

Date de clôture:
Emergency Medical Care Inc.

(EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) Operations division and the Department of Health and Wellness.

As well, EMC operates TeleHealth/811 medical communications for Nova Scotia and Prince Edward Island for the Department of Health.

We access all communities in Nova Scotia in a timely and efficient manner with our fleet of more than 180 ambulances and support vehicles operating out of 60+ stations.

We respond to 165,000+ calls annually across the province, which are actively managed through the EHS Operations Medical Communications Centre, the hub of all emergency (911) and non-emergency (hospital transfers) medical calls.

The EHS Operations LifeFlight program provides even greater accessibility by responding to patients on scene or through inter-facility transports by our critical care team via helicopter, fixed wing, or ground ambulance.

In addition, paramedics in Nova Scotia participate in various programs both urban and rural such as community-based paramedic programs, collaborative emergency centres, and emergency preparedness and special operations, to name a few.

Reporting to the Director, Corporate Communications at Medavie and Executive Director, Finance, EMC, the day-to-day responsibilities of the Senior Manager, Communications and Stakeholder Relations are to support EMC's operations in Nova Scotia.

Duties & Responsibilities

The position entails, but is not limited to the following:

Responsible for the strategic development and execution of internal and external communications programs that support the company's business and strategic objectives. This includes overseeing the implementation and evaluation of external and internal communication initiatives to convey key messages, organizational positioning and strategic objectives to targeted audiences while playing an active role in informing and engaging employees and stakeholders to advance strategic initiatives, and to build, manage and protect EMC's and Medavie's reputation and culture.
Responsible for the development of public relations strategies that are responsive to the emerging needs of key audiences including, but not limited to, the media, community partners, and stakeholders.
Provide leadership and expertise in the disciplines of media relations, community relations, employee communications, crisis management, change management, and public engagement.
Lead, coach and provide direction to a team of communications professionals.
Lead initiatives to build employee engagement around brand and core/new program developments, and ensures that branding standards and guidelines are adhered to throughout the organization.
Work collaboratively with the broader Medavie communications and marketing team to ensure coordinated and cohesive messaging while optimizing the effectiveness of the overall structure and resources including sharing and adopting best practices.

Qualifications:

Education & Experience:

Postsecondary degree in journalism, communications, public relations, marketing, or a related field.
Minimum of 10 years of progressively responsible related experience with demonstrated ability to lead a team of diverse communication practitioners in a complex organization
Experience in the health care industry in a communications and public relations capacity is an asset

Knowledge & Skills:

Excellent written and oral communication skills; gifted with words and narrative
Good working knowledge of the media and its functions; an understanding of the Nova Scotia media landscape and experience as a corporate spokesperson would be considered an asset
Savvy with social media, including overall management and engagement
Thorough understanding of communication processes, planning and evaluation
Demonstrated ability to develop creative and innovative solutions
Calm under pressure, a multitasker, obsessed with details and execution and thrives working on projects with multiple projects and deadlines.