Visitor Services Associate - London

Only for registered members London, Canada

1 hour ago

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Visitor Services Associate · The London Children's Museum is looking for an outgoing, friendly, and detail-oriented individual to join our team. Visitor Services Associates are the first point of contact for London Children's Museum visitors. Responsible for exceptional customer ...
Job description
Visitor Services Associate

The London Children's Museum is looking for an outgoing, friendly, and detail-oriented individual to join our team. Visitor Services Associates are the first point of contact for London Children's Museum visitors. Responsible for exceptional customer service, this individual will process admissions, membership sales, store purchases, bookings, and registrations. This individual has a positive, visitor-centred approach, enjoys interacting with children, and is highly organized.

Our new team members will exemplify our organizational values:
Listen Closely, Stay Curious, Be Awesome, Be Helpful, Dream Big, Include Everyone, and Have Fun.

Position:
Part-time hourly contract; 8-16 hrs/week; must have evening and weekend availability


Compensation:
$17.60/hour

Key Responsibilities

Provide exceptional customer service to all visitors
Warmly greet visitors, process admission and membership sales, and check in members
Confidently handle visitor inquiries and solve problems over email, phone, and in person
Execute accurate cash handling and point-of-sale procedures
Develop a thorough understanding of the point-of-sale system
Support the sale of admission, memberships, birthday parties, and day camp
Competently navigate CRM software and ensure accurate data entry
Accurately convey key messages from the organization to visitors
Provide office and administrative support to the staff team, as needed
Maintain a clean and orderly workspace
Accept other duties as required

Skills & Requirements

Experience in customer service, retail, reception, and/or administration
Demonstrated ability to deliver exceptional customer service
High attention to detail and outstanding organizational skills
Excellent time management and multitasking skills
Ability to work efficiently and problem-solve
Experience managing cash, debit, and credit card transactions
Experience with POS and/or CRM systems is an asset
Flexibility and willingness to adapt to shifting priorities
Computer proficiency, particularly in Word and Excel

To apply,email cover letter and resume Monday, March 2, 2026, at 5:00 pm.


The London Children's Museum is committed to creating inclusive employment practices and work environments that celebrate the dignity and uniqueness of every individual.

Every effort is made to reduce accessibility barriers during the candidate recruitment and selection process. Accommodations are available during every step of the hiring process.

London Children's Museum

100 Kellogg Lane, Suite 401

London, ON, N5W 0B4

Visit Website

Organization Profile

Job Details

Position Type

Contract - Part Time

Job Categories

Customer Service

Experience

1+

Education

N/A

Salary

$17.60


Date Posted:
February 23, 2026

How To Apply

cover letter, resume

Email

Application Deadline

Monday, March 2, 2026

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