Chief, Interpretation and Conference Services - Montréal, Canada - United Nations

United Nations

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Languages and Publications (LP) promotes and coordinates the activities of the ICAO Multilingualism Strategy; provides interpretation, translation, editorial and programme support services in the six ICAO working languages (Arabic, Chinese, English, French, Russian and Spanish); it also responsible for the logístical arrangements related to the organization of meetings and conferences held at and for ICAO.

Based on the principle of simultaneous distribution of meeting documentation to governing bodies, it ensures and oversees the issuance of papers and the provision of interpretation and conference services to Council, its subsidiary bodies, the Air Navigation Commission and other ICAO meetings held within and away from Headquarters.

The Interpretation and Conference Services Section is responsible for managing all logístical aspects related to the organization of meetings and conferences, including the provision of interpretation services and the management of activities at the ICAO Conference Centre.

The incumbent, as Chief of the Section, is accountable for the timely and high quality delivery of these services.

S/he leads and supervises all staff in the Section in terms of delegation of duties, performance evaluation, technical guidance, training and coaching.

The Chief reports directly to the Deputy Director, Languages and Publications (DD ADB/LP), with whom s/he consults on complex technical matters.

Responsibilities:

Function 1 (incl. Expected results)

Leads, supervises and manages the work and staff of the Section, achieving results such as:

Promote customer-oriented services by providing direction, motivating staff and fostering good performance and teamwork.
Organise and manage assigned resources to provide timely and effective service delivery, overseeing absence management of staff.
Develop operational plans for the Section and supervise, monitor and report on their implementation.
Define work strategies for the Section to ensure provision of comprehensive interpretation and conference services to the Organization.
Ensure compliance with Administrative Instructions and other policies, rules and procedures related to the provision of language and conference services.
Ensure timely and accurate preparation of monthly and periodic reports as well as statistical data and analysis on the work of the Section for DD/ADB LP.
Establish, monitor and report on annual performance and work plans for Section staff, ensuring appropriate distribution of workload, and adjusting priorities, as required, in order to meet operational needs.
Evaluate the performance of Section staff and coach them, recommending training as required.
Provide input on tasks assigned by the Deputy Director, Languages and Publications, as required.

Function 2 (incl. Expected results)

Manages the provision of interpretation for ICAO meetings, achieving results such as:

Plan, coordinate and manage the assignment schedules of all staff and freelance interpreters in accordance with meeting requirements.
As required, and following the LP procedure for the recruitment of temporary/freelance interpreters, prepare testing material for prospective freelance interpreters, administer tests, assess results and make recommendations on their suitability for specific assignments.
Adhere to the terms and principles of the Agreement between the United Nations Common System Chief Executives Board for Coordination and the "Association internationale des interprètes de conférence" (CEB-AIIC)
Oversee the preparation of contract offers for the signature of DD/ADB LP and arrangements for facility access.
Contribute to the expansion of the freelance roster.
Obtain feedback from clients and other sources on the quality of the interpretation services provided, adapt own work and make recommendations for the improvement of the work of the service.
Identify the need for adapting guidelines to cases not covered in existing practices.
Make recommendations for improving or revising the formulation and standardization of interpretation guidelines.

Function 3 (incl. Expected results)

Provide highquality interpretation services into the target language, especially for important, confidential or sensitive formal meetings, as well as for informal meetings.
Grasp spoken words, concepts, messages and information accurately and convey them in the target language.
Assimilate technical material rapidly.
Adhere to interpretation and language services guidelines.
Provide proactive input to the development of multilingual glossaries.

Function 4 (incl. Expected results)

Supervises all logístical arrangements for the organization of internal and external meetings/events, achieving results such as: