Rep, Technical Support - Brampton

Only for registered members Brampton, Canada

1 month ago

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Job summary

The job as a Technical Support Representative involves assisting customers with technical issues via phone email and chat while providing exceptional customer service. The representative will troubleshoot complex problems identify each consumer's inquiry guide them to an appropriate solution ensuring every case is resolved satisfactorily.

Responsibilities

  • Deliver exceptional customer service via telephone email and chat to Canon clients with respect and a helpful and professional tone of voice.
  • Assist customers with clear direction communicate with appropriate troubleshooting steps focusing on customer satisfaction solutions.

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