Team Leader, Office Services - Toronto, Canada - Goodmans LLP

Goodmans LLP

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

Goodmans LLP is internationally recognized as one of Canada's leading and most innovative law firms, offering market leading expertise in M&A, corporate, securities and finance, private equity, real estate, tax, restructuring, litigation and other business-related specialties.

We are a community of committed, talented, hardworking professionals who are motivated by exceeding our clients' expectations, with a law firm culture that is second to none.

The Team Leader, Office Services is a pivotal member of the Office Services team reporting to the Senior Manager, Client and Office Services.

This role provides leadership and direction to the Office Services team and will be responsible for developing best practices and processes in order to deliver exceptional client service to internal clients.

This position will also participate and support in various initiatives across the firm. We are looking for someone who is a self-starter, a problem solver, and has a mindset of continuous improvement. This position requires flexible hours to accommodate the firm's needs.

Specific responsibilities include:

Lead and guide team, monitor and audit daily activities and ensure duties are carried out as per best practices and guidelines;
Build and retain a high performance team that is capable of ensuring consistent delivery of results while working within tight parameters and quick turnaround timelines;
Create a shared vision for the team; helping team members understand departmental impact on the client experience;
Oversee the hiring and onboarding of all new team members, training plans and timelines, professional development plans, as well as succession planning;
Manage full cycle of annual goal and performance reviews, identify team and individual training needs, promote open and transparent feedback to ensure team member and departmental success;
Focus on team building and skill development in order to foster a positive and supportive team culture;
Oversee and approve department invoices, review department budget on a monthly basis to ensure that targets are being met;
Provide assistance to others during absences as needed; and
Other special projects & duties as assigned.
A college diploma or equivalency;
35 years of relevant experience within a professional services environment;
35 years of experience leading a team;
Proficiency in rolespecific software, including Copitrak; and
Solid written & verbal communication skills, a selfstarter with a strong work ethic, and a team player with excellent client service skills.
Please note that in light of Goodmans LLP/Goodlaw Services Limited Partnership's COVID19 vaccination policy, applicants who receive a conditional offer of employment from the firm will be required to provide proof of being fully vaccinated with all required doses of a COVID19 vaccine approved by Health Canada. Individual requests for accommodation will be considered on the basis of medical grounds and/or because of creed/religion._