Director, Client Experience - Toronto

Only for registered members Toronto, Canada

1 week ago

$100,000 - $120,000 (CAD)

Job summary

We are seeking a strategic and collaborative Director Client Experience Lifecycle Marketing Reporting to the VP Digital Client Experience to own and evolve the end-to-end advisor experience across PICTON Investments digital and marketing channels.

This is a senior leadership role responsible for defining the CX vision translating it into a clear actionable roadmap ensuring our marketing programs journeys deliver consistent relevant measurable value at every stage of the advisor lifecycle.

The expected base salary for this role is $100000–$120000 with the final number depending on your experience skills education team budget On top of that you39ll be eligible for our discretionary bonus program At Picton being employee-owned means we really take care of our team Eligible employees get access to a full benefits package including profit sharing health wellness coverage life disability insurance paid time off holidays learning development programs more many which are fully covered or subsidized This is an opportunity for a CX leader who enjoys connecting strategy execution thrives in cross-functional environments motivated building modern advisor-first experiences directly support business growth Our Commitment Employees At PICTON Investments we take pride enhancing employees experiences comprehensive suite exceptional perks programs Benefits include corporate fitness reimbursement discounts VersaFi memberships formerly Women Capital Markets Picton investment counseling portfolio management services volunteer charitable donation matching maternity parental leave top-up recognition awards semi-annual performance bonuses generous annual vacation entitlement minimum days year training development reimbursement extensive health dental benefits healthcare spending account more These offerings designed support career growth well-being overall success Join us thrive environment values invests you PICTON Investments committed providing equitable fair work environment everyone hiring personnel actions will taken regard race colour creed religion sex disability gender identity expression family status age language national origin We welcome applications candidates diverse experiences globally Canadian experience not required If require accommodation point time throughout application hiring process please contact Human Resources or

PICTON Investments does not accept unsolicited resumes emails calls other form communication third-party recruitment agencies Any unsolicited outreach commercial electronic messages neither acknowledged nor considered Please note We use AI-assisted tools support parts recruitment process summarizing interview notes aligning candidate profiles job requirements All decisions made by hiring team Seniority level Director Employment type Full-time Job function Marketing Industries Financial Services Capital Markets Investment Management

Job description

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