Service Dispatcher - Coquitlam, Canada - Leavitt Machinery Canada Inc.

Leavitt Machinery Canada Inc.
Leavitt Machinery Canada Inc.
Verified Company
Coquitlam, Canada

2 days ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Do you view limits and barriers as an opportunity?


The Opportunity


You are the first and last point of contact for all of our service customers, gathering and assessing their needs and managing the repair process on their equipment.

You will succeed in achieving 100% customer satisfaction through developing strong customer relationships and providing innovative solutions.

This position provides work life balance, a competitive salary, strong benefits package, and opportunities for career growth and development.

Duties include, but are not limited to the following:


  • Coordinate with customers, technicians, and appropriate vendors to ensure that all jobs are on schedule and within budget
  • Promote valueadded work that will improve customer's overall satisfaction
  • Prioritize multiple competing requests while maintaining a high level of service
  • Related experience in a dispatch customer service role is a plus, and/or experience in general customer service and administrative fields is required
  • Postsecondary education in a related field is an asset
  • Strong computer skills, especially in Microsoft Suite (Outlook, Word, Excel)

About Us
Leavitt Machinery is one of the fastest growing materials handling equipment dealers in North America.

We offer new and used equipment sales, short and long-term rentals, emergency and preventative maintenance, operator training, and parts support.

Our vision and spirit is entrepreneurial; it's that spirit that has enabled us to grow from 10 to 28 branches, and to 500+ employees.

We are now several times larger than our closest competitor, and we deal with over 10,000 customers.
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