Settlement Intake Worker - Surrey, Canada - School District #36 (Surrey)

School District #36 (Surrey)

Verified Company

Surrey, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Requiring fluency in English, Pashto & Dari or Cantonese and Mandarin

The Surrey School District respectfully acknowledges that our schools reside on the traditional, unceded, and shared territories of Coast Salish peoples: The q? íc?? y? - Katzie, the q'wa: n??'?n? - Kwantlen and the SEMYOME - Semiahmoo First Nations, who have been stewards of this land since time immemorial.

Surrey Schools values an inclusive school district where equity is deeply embedded, and diversity welcomed.

We acknowledge the profound responsibility we all have in ensuring that our schools and district sites foster an atmosphere where everyone feels secure, respected, and valued.

Our commitment to providing a quality education extends beyond academic excellence; we are committed to creating and cultivating diverse, inclusive, and barrier-free environments for all applicants, employees, students, and their families.

Our identity, as Surrey Schools, is expressed in the shared values of openness, fairness and tolerance and recognizes the importance of diversity of identity and thought.

We are an equal opportunity employer and welcome applicants from all backgrounds.

Surrey Schools, recipient of the BC Top Employers and Canada's Greenest Employer awards, is the largest school district in BC and the second largest employer in Surrey.

Spread across one of the fastest-growing cities in British Columbia, Surrey Schools provides quality education to over 82,000 students with 124 schools sites and a variety of other learning facilities, offering a broad range of innovative programs and services to support the learning of our students.

The Surrey School District team of approximately 13,000 employees works tirelessly every day to ensure that children are getting the best start they can, providing the preparation to be our leaders of tomorrow.

Working as a Settlement Intake Worker (District Office Clerk) supporting the Pashto & Dari or Cantonese and Mandarin
- speaking communities you must be fluent in English, Pashto & Dari or Cantonese and Mandarin (ability to speak, read, and write in all applicable languages).

Settlement Intake Workers assist immigrants, refugees, conduct outreach, intake, and provides information to families new to the district. This role is responsible for direct client service delivery and administrative support.

The Settlement Intake Workers (District Office Clerk) reports to the Manager, Surrey Schools Welcome Centre.

Shift times may vary, and position may include split shifts and evening work. This position follows the district school schedule regarding spring, winter, and summer breaks.

TYPICAL RESPONSIBILITIES
Conduct outreach via telephone and in person.

Books appointments for intake and follow up and provides first language services related to settlement issues, education, and family needs.

Provides support with school registration and enrollment.

Provides service linking to school and community services and provides basic settlement information and resources to newcomers.

Conducts client data entry, tracking, and updates electronic and paper client records

Provides information and orientation on school systems, registration

Liaises between schools, families, and settlement staff to ensure smooth communication and efficient service delivery for clients

Ensures that revisions to documentation are consistent and accurate throughout, and amends cross-references accordingly.

Prepares requisitions, contracts, notices, and documents from verbal or written instructions using standard formats.

Responds to enquiries regarding status of purchase requisitions and quotations.

Orders and maintains general office supplies.

Receives and processes mail, deliveries, and courier material.

Maintains departmental records pertaining to budgets and other financial matters. Monitors expenditures, codes invoices, and prepares related documentation. Reconciles daily receipts which may include cash, cheques, credit charges and adjustments for refunds and credits. Makes related calculations.

Develops, compiles, and maintains departmental records and statistical information, reports, and data relating to matters such as student enrollment, demographics, student transportation, ridership and route lists, use of facilities, and purchases.

May act as a dispatcher and perform related work regarding the assignments of teachers-on call, service operations staff and others.

Receives requests for help from departments, contacts employees and assigns work according to established operating procedures.

Provides routine information to the public and others regarding matters such as School District policies and procedures, Continuing Education courses, District organization, etc.

May work primarily or provide relief as a switchboard operator/receptionist at major district installations.

Makes arrangements for special events by booking facilities, notifying attendees and preparing notices. Coordinates the provision of related