Conservation & Energy Management Program Specialist - Kelowna, Canada - FortisBC
Description
Branch:
Gas
Affiliation:
Management & Exempt
Employment Status:
Full-Time Regular
Workplace Flexibility:
Yes
Posting End Date:
Open until filled
We're a Canadian-owned and BC-based energy company taking steps toward a lower-carbon energy future by providing renewable energy, natural gas and electricity to more than 1.2 million customers.
Our diverse team of more than 2,600 employees is committed to a safe and inclusive culture where each of us can connect, belong and grow.
Join us and let's work together for a better BC. Position Overview
This may be the perfect opportunity for you as our Conservation and Energy Management department is looking to hire a Program Specialist for the Conservation Assistance Program Area.
Reporting to the Program Manager, this position is responsible for leading the development, implementation and ongoing administration of FortisBC's programs assisting income qualified customers, charities and non-profit housing providers reduce their energy costs and greenhouse gas emissions.
We want you to utilize your customer-centric vision to simplify customer experiences and leverage customer insights to improve the reach and satisfaction with our programs.
This role will have its own unique needs and processes, which are vital for supporting our customers in reducing their energy consumption and carbon footprint.
In year 1, you will:
Understand our strategic business priorities and build rapport with internal and external stakeholders such as CleanBC, BC Hydro, BC Non-profit Housing Association, BC Housing, and more.
Identify appropriate new technologies and program eligibility guidelines to support program enhancements which maximize participation and energy savings while minimizing costs.
Identify and co-develop the collateral required to support programs and work collaborative with stakeholders to develop communications plans.In year 2, you will:
Lead the development and implementation of new or revised programs from concept to implementation.
Prepare business cases for new programs, or modifications to existing programs, including substantiated justifications and cost-effectiveness analysis.
Support regulatory activities for the BC Utilities Commission
What it takes:
A Diploma in Marketing, Communications or a related discipline from a recognized program, plus a minimum of three (3) years of recent, related experience working with projects or program development.
Knowledge of principles of demand side management (DSM) and residential/commercial energy saving measures.
Demonstrated customer service approach and relationship building skills with program stakeholders.
Exceptional verbal and written communication skills, as well as presentation skills.
Ability to work independently and with partners in a fast-paced environment with complex processes.
Valid BC Driver's license.
Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.
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