Front Desk and Administrative Support - Toronto, Canada - University of Toronto

University of Toronto

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Date Posted:05/12/2023

Req ID: 31281

Faculty/Division:
Vice-Provost, Students

Department:
University Admissions and Outreach

Campus:
St. George (Downtown Toronto)

Position Number:

Description:

About us:

The Office of Student Recruitment (OSR) in University Admissions and Outreach is responsible for the strategic, university-wide approach to student recruitment to target and attract students to the University of Toronto.

Working closely with academic divisions, OSR is responsible for regularly planning, implementing, assessing and revising a full spectrum of student recruitment initiatives.

Your opportunity:

Your responsibilities will include:

Acting as the first point of contact for general enquiries
Responding to enquiries within the defined scope of the role and redirecting as appropriate
Following rules and procedural instructions when opening and/or closing work area
Booking rooms and arranging appropriate accommodations
Performing routine data entry
Tracking and maintaining a calendar of events
Determining logístical details and activities for events and/or programming
Determining logistics required for virtual recruiting initiatives

Essential Qualifications:

Completed college diploma (two [2] years); or equivalent combination of education and experience
Minimum two (2) years' experience in a university administrative environment or in afast paced customer service environment
Demonstrated experience providing front line service
Experience in planning and coordinating large group events and programs
Working knowledge of Microsoft Office suite (Outlook, Excel, Word, PowerPoint)
Must be conversant with issues related to student recruitment, admission and/or university life
Basic understanding of the admissions process, and refer to admission reference materials as required; Good understanding of University policies is essential
Demonstrates a high degree of familiarity with the three campuses of the University of Toronto to meet the needs of a prospective student
Familiarization and ability to communicate UofT's academic programs in the context of a tricampus university system
Ability to exercise discretion, judgement and initiative in decision making, handling confidential documents or information, selecting and interpreting information

Assets (Nonessential):

Experience using a CRM would also be an asset
Knowledge and use of databases and student informationsystems is an asset

To be successful in this role you will be:

Adaptable
Communicator
Multitasker
Organized
Responsible
Team player

Closing Date: 05/24/2023, 11:59PM ET

Employee Group:

USW

Appointment Type:
Budget - Continuing

Schedule:
Full-Time

Pay Scale Group & Hiring Zone:

Job Category:
Administrative / Managerial

Recruiter:
Fiona Chan

**Lived Experience Statement