Service Desk Support - Montréal, Canada - Atlantis IT group

Atlantis IT group

Verified Company

Montréal, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Role :
Service Desk Support - ( Bilingual - French )**
Location : Toronto, ON

Duration :
Full Time
Should be efficient in understanding business requirements and negotiate with business if they are doable.

Key Skills:
Responsible for providing Bilingual Customer Service Support.
Service Now reporting, perform ticket analytics, helpdesk analyst.
providing L1/L1.5 support, excellent customer handling skills,
Awareness / knowledge of ITSM process, knowledge on bank branches and ATM support

Thanks & regards,

Daniel ( Gopal )

Apptoza Inc.

Mobile:

Phone:
Ext 5001