Manager I, Wellbeing - Chilliwack, Canada - Webhelp

Webhelp

Verified Company

Chilliwack, Canada

2 days ago

Posted by:

Sophia Lee

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Description

Human Resources

Location

Chilliwack, Canada***Job Title:Manager I, Wellbeing

Job Description:

The Manager I, Wellbeing role is responsible for managing and delivering an employee wellness program for people who work in Content Moderation, viewing sensitive content.

This role will partner with leadership and other business units to ensure the program is successful, and directly with the client through regular meetings, reports and presentations.

This is an onsite position based at our Chilliwack site in British Columbia, Canada.

Skills required:

Clinical, Counselling, Industrial or Organizational Psychologist with current license to practice in designated location
Minimum Master's level qualification MA/MSc/MPhil/PhD/PsyD
Additional certifications in a range of therapies
Minimum 3 years' experience in wellness or psychotherapy field
Experience delivering wellness programs, preferably within a business environment
Senior stakeholder management experience
Excellent communication skills
Empathic and pleasant manner, blending well with teams and individuals
Able to build trust with senior leadership and rapport with employees who participate in wellness programs
Strong people management & liaising abilities
Good presentation skills
Experience delivering training, workshops and webinars
Ability to work in a fastpaced environment
Experience working in Content Moderation would be a big plus

Role description
Strategy

Drive initiatives to achieve healthy outcomes
Evaluate program effectiveness and analyze data
Leverage data and insight to plan and delivery program content
Recommend organizational process change

Employee Care

Working with individuals

Conduct wellness needs assessments and psychometric assessments
Conduct 1:1 counseling sessions to guide and coach employees
Monitor ongoing health of employees
Monitor progress to ensure needs are met and make adjustments where necessary
Manage clinical cases as appropriate
Ensure appropriate escalation procedures are followed

Group Workshops/Sessions

Design activitybased workshops as related to the work, on topics such as maintaining worklife balance, managing stress, managing emotions, adopting healthy behaviors, etc.
Delivering sessions that address common observations or issues
Report on health outcomes and impact of sessions

Reporting & Communications

Regularly communicate with the management team on a regular basis to discuss observations, trends, insights, risks and concerns
Regularly communicate with the client and thirdparty vendors related to the program
Design and deliver all communications to employees about wellness program
Manage dashboards and reports as related to wellness program
Manage confidential records and reports

Location:

CAN, Chilliwack, BC

Language Requirements:

Time Type:
Full time

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