Administrative Associate - Toronto, Canada - TELUS

TELUS

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Location:
Toronto, ON, CA- Req ID: Jobs by Category: Health- Job Function: Clinical / Medical- Status: Full Time- Schedule: Regular
Description:

Location:
TELUS Health Care Centre — 333

Bay Street Status:
Regular Full-Time

Hours: 7:00 am to 3:00 pm (Monday - Friday)

Who is TELUS Health?
TELUS Health is empowering every person to live their healthiest Life. Guided by our vision.

we are leveraging the power of our leading-edge technology and focusing on the uniqueness of each individual to create de future of health.

Simply put.

our team members across the country are united by their commitment to continuously innovating to make healthcare more accessible and deliver improved health experiences for everyone.

Do you share our passion?

Let's create a healthier future, together

Our team and what we'll accomplish together
We are looking for enthusiastic. customer service-minded individuals who want to work in a collaborative, friendly and supportive environment. Join our team.

one of the largest networks of Care Centres in Canada and help us shape the future of how Canadians engage with the healthcare ecosystem.

Under the direction of the Medical Office Manager. you will be responsible for performing a variety of administrative and clerical tasks.

What you'll do

Provide daily administrative support to the medical office and clinical team (physicians, nursing, chart prep, CSRs, transcription, reception and flow) to ensure efficient operation and flow of work
Work in collaboration with medical office team to ensure proper process and procedures are in place to manage administrative aspects of special client accounts
Maintain a high level of current product and service knowledge
Maintain and mo4ify confidential medical electronic/paper filing/retrieval and transfer methods, systems, formats and information
Responds promptly to questions and concerns from clients, employees and Physicians
Maintains confidentiality and follows departmental guidelines
Able to identify and document process shortfalls that present themselves and communicate issues to management
Recommend possible solutions to minimize and remove barriers to the administrative workflow and office processes for review, approval and further direction
Manage monthly inventory, supply check of office supplies and maintain office supply room
Manage the flow of guests in the clinic in coordination with the Flow Coordinator and other team members including Physicians
Participate In special projects and quality assurance initiatives
Performing other related clerical activities and crossfunctional responsibilities as assigned
Performs other related duties

Qualifications:

What you bring:

High school diploma with a minimum of 13 years of relevant experience working in a fastpaced environment, providing a high degree of customer service
Excellent communication skills, both verbal and written
Attention to detail and great work ethic
Very good computer skills and proficiency in Microsoft Office suite
Strong organizational skills; multitasking and timemanagement skills, with the ability to prioritize tasks
Work autonomously and demonstrate initiative and good judgment
Ability to be resourceful and proactive when issues arise
Passion for working within a collaborative team and providing amazing guest experiences
Must be upbeat, outgoing and positive
Ability to work effectively within a team
Customer service experience (preferred)
Reception experience (preferred)
Health Studies (preferred)