Revenue Cycle Supervisor - Regina, Canada - St. John's Riverside Hospital
Description
Overview
St. John's Riverside Hospital is a leader in providing the highest quality, compassionate health care utilizing the latest, state-of-the-art medical technology. Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St. John's Riverside has been and continues to be a unique and comprehensive network of medical professionals dedicated to a tradition of service that spans generations.
St. John's has been an integral part of the community since the 1890's and its' commitment to provide the community with the most advanced medical services available continues to be the hospitals' vision, mission and value. St. John's Riverside Hospital built itself around an early foundation of nursing and community service. In 1894, the Cochran School of Nursing, the oldest hospital-based school of nursing in the metropolitan area, was founded, thus making the St. John's Nursing Staff more than just the backbone of the hospital, but the heart and soul. St. John's dedicated nurses give superior attention to those who need it most with a strong emphasis on patient and family-focused nursing care.
St. John's Riverside Hospital staff is committed to making life better for all patients. The hospital continues to elevate the services provided with the goal of increasing the quality of life for all who entrust St. John's Riverside Hospital to their care.
Personalized care together with advanced technology is what it means to be Community Strong
Responsibilities
The Revenue Cycle Supervisor (Supervisor) will assist in managing and supporting the Revenue
Cycle Senior Manager in operations of the revenue cycle process for the St. John's Riverside Hospital Physicians Practice. The Supervisor collaborates with the Senior Manager to ensure efficiency of services and implementation of practices to promote positive financial performance.
ESSENTIAL DUTIES AND RESPONSIBILITIES 1) The Revenue Cycle Supervisor is responsible to:
Assure the implementation of charge capture/billing processes to optimize revenue. Provide timely and accurate charge capture/billing to the outsource billing company for assigned Providers.
Collaborate with Providers regarding accurate documentation to promote timely billing.
Responsible for the reconciliation of services provided and charge capture/billing. Assure that patients with billing concerns and collect payments are assisted in a timely manner. Responsible for the completion of bank deposits and corresponding reconciliation as needed.
Complete electronic fund transfer (EFT) reconciliation and communication of information to outsource billing company.
Responsible for the completion of pre-authorizations as needed.
Checks to make sure the medical record scanning is completed as needed.
Verifies that the completion of medical record requests are completed as needed.
2
In the absence of the Senior Manager, the Supervisor will provide office oversight to the Revenue Cycle staff.
Responsible to report all revenue related concerns to Senior Manager for resolution. 4) As needed, assist with telephone and mail inquiries relative to charge capture/billing.
Completes related reports as requested.
Completes staff training and observation of performance.
Other duties as assigned to support the Senior Manager and the function of the Practice Revenue Cycle Department.
Assists in special projects and other duties as assigned.
Demonstrates flexibility in work schedule and assignments.
Maintains a respectful and positive working relationship with insurance companies, coworkers, and other departments.
Abides by all HIPAA policies and procedures pertaining to Patient Health Information.
Adheres to St. John's Riverside Hospital attendance policy. Regular attendance and timeliness are required. This includes, but is not limited to: v/ at workstation prepared for work by the start of shift; v/ taking the time allowed for breaks; v/ remaining at work for entire shift, unless excused by a supervisor; leaving promptly at the end of shift, unless advance permission from supervisor to work extra hours has been provided and v/ personally, notifying Supervisor or another member of management if either absent or tardy, unless a verifiable emergency makes it impossible for you to do so.
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
PHYSICAL REOIJI OF THE .10B
Occasionally lifts up to 10 pounds
Stand and sits 5 to 8 hours accordingly to a workday
WORKING CONDITIONS Phone use: 50% of shift.
Computer use: 5-6 hours per shift.
Qualifications
Three (3) year medical billing and benefit verification experience required.
Excellent written and oral communication skills.
Proficient in Microsoft Office
Exceptional attention to detail and accuracy.
Experience in customer service in medical setting required.
Associate Degree preferred.
Medical Coding Certificate preferred.