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Timmins

    customer service clerk - Timmins, Canada - Arctic Refrigeration 1962 Ltd.

    Arctic Refrigeration 1962 Ltd.
    Arctic Refrigeration 1962 Ltd. Timmins, Canada

    6 days ago

    Default job background
    Description
    • Work Term: Permanent
    • Work Language: English
    • Hours: 35 to 45 hours per week
    • Education: Secondary (high) school graduation certificate
    • Experience: Will train
    • or equivalent experience

      • Work setting

    • Urban area
    • Retail/wholesale establishment/distribution centre
    • Furniture store

      • Tasks

    • Address customers' complaints or concerns
    • Answer inquiries and provide information to customers
    • Explain the type and cost of services offered
    • Issue receipts and other forms
    • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
    • Perform general office duties
    • Receive and log complaints
    • Receive payments
    • Sell merchandise
    • Explain procedures, risks and benefits to clients
    • Answer clients' inquiries and provide information
    • Consult with clients after sale to provide ongoing support
    • Operate computerized inventory record keeping and re-ordering systems
    • Estimate or quote prices, credit or contract terms, warranties and delivery dates
    • Provide advice about merchandise
    • Conduct sales transactions through Internet-based electronic commerce
    • Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
    • Prepare merchandise for purchase, rental or lease
    • Maintain sales records for inventory control
    • Assist in display of merchandise

      • Type of product

    • Lamps and lighting fixtures
    • Furniture and house furnishings
    • Appliances
    • Home electronics

      • Computer and technology knowledge

    • Internet
    • MS Outlook
    • MS Windows
    • MS Word
    • MS Office
    • Electronic mail

      • Security and safety

    • Bondable

      • Transportation/travel information

    • Public transportation is available

      • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Work under pressure
    • Bending, crouching, kneeling
    • Walking

      • Weight handling

    • Up to 9 kg (20 lbs)

      • Personal suitability

    • Punctuality
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Flexibility
    • Organized
    • Reliability
    • Team player
    • Initiative
    • Judgement
    • Ability to multitask
    • Dependability
    • Honesty
    • Quick learner
    • Adaptability
    • Collaborative
    • Analytical
    • Creativity
    • Efficiency
    • Energetic
    • Goal-oriented
    • Hardworking
    • Integrity
    • Outgoing
    • Positive attitude
    • Proactive
    • Time management

      • Health benefits

    • Dental plan
    • Disability benefits
    • Health care plan
    • Vision care benefits

      • Financial benefits

    • Commission
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