- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
-
front desk agent
Found in: Talent CA 2 C2 - 3 days ago
Mr. Mikes Steakhouse Casual Peace River, CanadaEducation: · Expérience: · Education · Secondary (high) school graduation certificate · Tasks · Register arriving guests and assign rooms · Process group arrivals and departures · Take, cancel and change room reservations · Provide information on hotel facilities and services · ...