Full Time Server - Ottawa, Canada - Novotel Ottawa
Description
Purpose:
To provide an outstanding level of service to guests in all Novotel, Ottawa Hotel Food and Beverage Outlets in both official languages.
Reports to:
F&B Manager
Key Responsibilities:
- Supports all hotel F&B outlets on an as needed basis, in a server/busing capacity, working as a team at all given times
- Sets ups up furniture and AV equipment as required by event orders, makes changes as required to meet guest's needs
- Provides a consistent, ongoing focus on guest and clientsatisfaction
- Ensures health and hygiene standards are maintained at all given times + the serving area looks clean and attractive.
- Attends meetings and training as required.
Key Qualifications:
- Ability to multitask while maintaining a positive can do attitude
- Must have open/flexible availability, and be available to attend work, at times, with short notice
- Ability to be able to serve guests in both official languages while smiling
- Minimum 2 years' experience in serving and/or catering
- Must be able to work independently with mínimal supervision
- Must possess excellent internal/external guest service skills
- Proven ability to prioritize tasks, solve problems, cooperate with team members, and deliver quality food and beverage items consistently.
- Should be flexible in their work schedule and be able to lift heavy trays and equipment (up to 60 lbs).
- SmartServe Certification is required.
Salary:
$15.50-$15.75 per hour
Benefits:
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Overtime pay
- Tips
Work Location:
One location
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