Food Service Supervisor - Guelph, Canada - St. Joseph's Health Centre Guelph

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    Temporary
    Description

    Food ServiceSupervisor

    TemporaryFull-Time (Approx. 6 months), Non-Union

    #T/24-31

    The Organization:

    St. Joseph's Health Centre Guelph (SJHCG)is a faith-based organization that is part of St. Joseph's Health System. Welive by our CARE values: Compassion, Accountability, Respect, and Excellence,and embed person- and family-centred care throughout our 240 long-term carebeds, 106 hospital beds, and a variety of outpatient and community supportservices. Our staff complement of approximately 700 employees is committed tocontributing to a healthy, safe, and respectful environment. If you are apassionate and highly motivated individual, looking to help us advance in ourmission, vision and values, we look forward to you joining our team

    The Job Summary:

    As a member of the Food Service team, the FoodServices Supervisor is committed to a high standard of excellence, continuousimprovement, and supervision of all operations as they relate to thedepartment. The Food Services Supervisor supports thephilosophy and mission of St. Joseph's Health Centre (SJHCG) and theestablished goals and objectives of the Health Centre. All duties will be carried out in accordancewith Regulatory Codes/Organizations Policy and Department Policies and Goals.

    Key Accountabilities &Success Criteria:

  • Consults and works with the home's Dietitian as necessary on operational/clinical issues.
  • Assists with completion of low-moderate risk quarterly nutrition assessments, including RAI MDS documentation.
  • In collaboration with the Food Services Management team, assists with planning and implementation of departmental projects. This may include:
  • streamlining and standardizing LTC unit kitchens;
  • updating standardized recipes and nutrition database, utilizing Computrition by Hospitality Suite program;
  • planning menus that are compliant with MOHLTC standards; and
  • Updating job guides and training processes for new hires within the Food Services Department.
  • Support with the recruitment, orientation and daily management of all staff within Food Services.
  • Working within a unionized environment and therefore has an understanding of Collective Agreements and works and abides by the provisions of the Collective Agreement.
  • Planning and implementation of continuing education/training program for staff carrying out support service responsibilities, including ensuring compliance with WHMIS Regulations.
  • Responsible for planning, organizing, directing and controlling departmental staff, resources and activities to meet established standards and ensure the efficient and effective operation of the Department.
  • May assist with after-hours issues within Food Services as required.
  • Ensuring all necessary resources are available to carry out services.
  • May be contacted after normal work hours when issues arise by staff and Manager or Manager on Call.
  • Development and/or review and updating of Policies and Procedures for all areas within Food Services to meet Accreditation & LTC Compliance Standards.
  • Identifies unsafe conditions or practices and takes appropriate action to address them including reporting or removing hazards.
  • Maintains standards of safety and sanitation for equipment and the food services facilities.
  • Visit residents and patients and/or their families to ensure their understanding of and satisfaction with meal services by explaining menu process, determining allergies, identifying like and dislikes, religious preferences and advising how to contact the service should the need arise.
  • Follow up on complaints received and implements corrective action. (Family members, nursing etc.)
  • Support in reviewing inventory control systems to maximize saving and minimize waste.
  • Participate in Quality Control and Quality Assurance programs as needed according to Departmental Policies and Procedures.
  • In collaboration with Infection Control staff, ensures that all policies, procedures and practices conform to current Infection Control guidelines.
  • Prepares the schedule and familiar with Quadrant payroll system would be considered an asset.
  • Performance Management, including attendance management, performance appraisal and acts as first stage of disciplinary action as required.
  • May assist in maintenance of all temperature sheets for all meals, refrigerators, freezer and dish machine temperature records.
  • Performs all duties in accordance with the SJHCG Mission, Vision & Values, policies and procedures, best practice guidelines, and all legislative requirements. Complies with patient safety programs, and processes including identifying and reporting adverse events/near misses.
  • Qualifications:

  • Bachelor degree in a Food and Nutrition program or completion of a Food and Nutrition Management Diploma.
  • Current membership in Canadian Society of Nutrition Management.
  • Minimum two (2) years' experience in food services management an asset, specifically Long Term Care experience preferred.
  • Skills & Abilities:

  • Experience using Point Click Care, including RAI MDS an asset.
  • Experience using Computrition by Hospitality Suite an asset.
  • Knowledge of Ministry of Long Term Care requirements, including Fixing Long Term Care Act (FLTCA).
  • Excellent critical thinking and problem solving abilities.
  • Ability to analyze and interpret information and standards.
  • Superior communication, interpersonal and team building skills.
  • Self-directed with the ability to function well under pressure and lead a team by example.
  • Self-directed with the ability to function well under pressure and lead a team by example. May be required to cover total management of the departments in the absence of the Manager.
  • Must be able to work with minimum supervision and prioritize workload in a high paced environment.
  • Strong customer service focus and the ability to establish and maintain effective working relationships with internal and external customers, stakeholders, including the ability to negotiate and resolve conflict.
  • Ability to plan, track, control and budget labour and supplies.
  • It's a great time to help shape how health care isdelivered in Ontario.