Digital Communications - Vancouver, Canada - Support Services Unlimited

Description

A busy Gastown Vancouver association management company requires a Communications Coordinator to assist in handling communication activities for its association clients.

• The ability to write quickly, concisely and accurately
• Able to establish and maintain positive working relationships with other staff, association members and boards, and suppliers
• Strong written and verbal communication skills
• Exceptional organization skills and attention to detail
• Able to multitask and meet very stringent deadlines
• Excellent troubleshooting skills
• Intermediate HTML & CSS skills
• Graphic design skills are an advantage
• Videography skills or interest in broadcasting are an advantage
• Knowledge of website content management systems
• Experience writing content for websites, eblasts and print publications
• Keyboarding speed of 55 wpm with few errors
• Strong problemsolving skills.

• Ensure accuracy of content and make updates as needed
• Ensure internal and external links are functional and update as needed
• Post content to news feeds, social media and other channels
• Uphold style of voice and standards of clients in all written materials
• Proofread and edit content provided by others
• Distribute job postings both online and in eblasts, communicating with job posting customers to collect payment
• Work with event team members to promote events across all channels
• Update client web pages as necessary.

• Write and edit event promotional content
• Work with design coordinator to set up eblasts
• Check eblasts for errors and aesthetics before sending to client for approval
• Set and implement a blast schedule for repeat blasts
• Manage subscribers and distribution lists

• Manage Twitter, Facebook, LinkedIn, Instagram, and YouTube accounts for various clients and the company
• Develop social media campaigns and strategies for clients
• Use social media management tools including HootSuite to post content
• Ensure client events, activities and news are appropriately shared on social networks

• Monitoring attendee chat box and providing customer support
• Troubleshooting technical issues over phone and online chat
• Greeting client and speakers and introducing them to technology in our broadcast studio, Brix Studio.

• Casual dress
• Extended health care
• Paid time off

• 4 hour shift
• Day shift
• Monday to Friday