Salesforce Tech Lead - Toronto, Canada - Royal Bank of Canada

Royal Bank of Canada
Royal Bank of Canada
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Come Work with Us
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.


Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.


Job Title
Salesforce Tech Lead


What is the opportunity?


The Personal and Commercial Banking (P&CB) arm of RBC is in the preparation stages of launching a ground breaking program to deliver the best customer experiences by equipping our advisors with the very latest technology and processes in the industry.

We have partnered with Salesforce to build out our next generation CRM Advisor Platform, the cornerstone of this critical transformational program.

Together, we're aiming to take a giant leap towards our goal of becoming a digitally enabled relationship bank.

Of course, the journey would not be possible without world class talent. We're in search for a Salesforce Tech Lead to help us break new technology ground. You'll be joining a diverse and inclusive agile lab delivering solutions on Salesforce's Financial Services Cloud platform.

We're pulling all the stops and employing the latest in technology, scaled agile practices, as well as DevOps/SRE to help bring to life the CRM Advisor Platform of the future here at RBC.


So if you're a curious problem solver with your fair share of Salesforce implementation war stories, give us a shout and we can tell you more about the journey.


What will you do?

  • As a senior lead within the technical team, you will be responsible of coaching and reviewing the work of more junior resources.
  • You will be responsible of the design, development and deployment on the Salesforce Financial Service Cloud to drive business value.
  • You will work closely with the architects and business partners to implement CRM capabilities on the Salesforce platform.
  • Assist scrum teams in gathering requirements/user stories to develop/enhance functionality on the Salesforce platform, including the technical analysis and estimates.
  • Actively contribute in any team discussions, value add by sharing experiences or providing technical knowhow to the team best leverage the out of the box capabilities.
  • Assist in DevOps development, best practices and process efficiencies.
  • Stay current on Salesforce's development platform and implement Salesforce development best practices, following the RBC internal standards and guidelines.

What do you need to succeed?

Must-have

  • Experience implementing CRM solutions in the financial sector
  • Handson experience with the Lightning platform including APEX coding, Aura framework, Lightning Web Components, API's, Platform Events and Salesforce Data Model.
  • Experience with Salesforce DevOps best practices
  • Deep understanding of the Salesforce platform and its architecture and product suite including Sales & Service Cloud and Financial Services Cloud
  • Strong technical background with web development technologies
  • Design and development experience using Agile
  • Salesforce Certifications: Salesforce Administrator, System Architect, Application Architect, Platform Developer I (PDI) & Platform Developer II (PDII)

Nice-to-have

  • Ongoing experience/practices on keeping uptodate on Salesforce trends and best practices related to technical designs
  • Engaged in the broader Salesforce Community
  • Experience with Datastage, OCP technologies and related CI/CD tools
  • Advanced analytical and reasoning abilities. Able to develop and adapt business processes after evaluating multiple solutions.

What's in it for you?


We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.


  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and highperforming team
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Access to a variety of job opportunities across business and geographies

Job Summary

Address:

TORONTO, Ontario, Canada


City:

CAN-ON-TORONTO


Country:

Canada


Work hours/week:

37.5


Employment Type:

Full time


Platform:

Technology and Operations


Job Type:

Regular


Pay Type:

Salaried


Posted Date:

:00


Application Deadline:

:00


Inclusion** and Equal Opportu

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