Brokerage Specialist - Lachine, Canada - SCC UPS SCS, Inc.

SCC UPS SCS, Inc.

Verified Company

Lachine, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Primary Job Posting Location

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Lachine, Quebec Canada

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.

If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Hybrid schedule to be determined depending of business needs

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Combination of working from home and onsite customer

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Customer site:
Longueuil

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The Brokerage Specialist supports the On Site Compliance Team for a CSA Customer. He/She manages/ analyses various compliance reports on a weekly/ monthly basis. This position monitors processes for quality as well as compliance with customs regulations. He/She provides customer care by ensuring all results are shared with customer and presents them to the customer via Key Performance Indicators

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Job Responsabilities;

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Verifies and Audits Transactions

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Follows up with operations employees to ensure Work Instructions are followed

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Audits customs entries and billing invoices to ensure the accuracy

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Reports disposition of entry progress to inform local management

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Manages various reports and validates data under CSA Requirements

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Monitors Quality and Process Compliance

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Oversees timely delivery of merchandise to ensure adherence to company and client standard operating procedures (SOPs)

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Analyzes current departmental processes to identify inefficiencies and cost reduction opportunities

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Trains hourly-paid, non-management staff to support quality entry submission

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Verifies transactions to ensure compliance with governmental agency requirements

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Reviews various entry reports to identify and resolve billing and compliance issues

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Assists in Providing Customer Care

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Assists in creating/ updating customer SOPs to document customer requirements

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Responds to customer queries to ensure compliance regulation is applied

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Assists with problem resolution to meet customer needs and to avoid penalties

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Assists in Report Management

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Generates daily, weekly, and monthly reports to verify transaction compliance

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Manages KPIs results and provides analytical results with the customer and internal employees

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Supports Employee Development

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Informally collaborates with managers and supervisors to produce continuous development plans for direct reports

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Holds others accountable to established performance levels to achieve individual and group goals

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Assists managers and supervisors in reviewing performance results with hourly employees to provide feedback on strengths and areas for improvement

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Assists managers and supervisors in resolving individual and group performance issues in accordance with UPS's policies and procedures in a timely manner to help motivate and foster teamwork

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Qualifications

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Associates degree or College degree preferred

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CCS designation required

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Experience and comfort in working in a fast-paced environment with mínimal supervision

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Analytical, Financial skills

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Brokerage industry regulatory knowledge

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Strong customer service skill

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- ** Microsoft Office Suite

Advanced knowledge
Exel (formulas)
Access
Power Point**:

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Bilingual (French/English)
International Industry
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UPS Supply Chain Solutions offers a competitive total compensation package including

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Retirement savings plan (6.5% employer match contribution)

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UPS Stock Purchase Plan

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Reimbursement of your tuition fees

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Employee Assistance Program for you and your family

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Sick days (5) + floater days (2) + Annual Vacation

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Variety of discounts at certain suppliers for our employees, you are eligible as soon as you are hired

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Development and career progression opportunities

Competitive benefits coverage and even some premiums paid entirely by the employer which includes

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Life insurance for you and your family

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Variety of specialists: Osteopath, Naturopath, Masseur, Acupuncturist, Speech therapist, Dietitian, Chiropractor, Physiotherapist, Podiatrist, Psychologist, Social worker, etc

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Emergency travel assistance for you and your family

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Medical services and supplies such as ambulance, hearing aids, orthopedic shoes, etc

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Vision care, including eye exam, glasses or contact lenses

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Dental services including orthodontics

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Short and long term disability program
UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS C