Administrator, Business Service and Support - Montréal, Canada - Royal Bank of Canada

Royal Bank of Canada

Verified Company

Montréal, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Summary

What is the opportunity?

An important member of RBC Royal Trust (RT), the Administrator, Business Service and Support, is responsible for providing timely, efficient, and accurate support to RT employees within the region.

You will be responsible for the control of client files and will provide office support and administrative assistance to ensure optimal day-to-day operations within the region.

What will you do?

Greet clients at reception, ensuring they are well received by preparing the meeting room before and after each client visit. Coordinate conference room schedules and ensure respect of the room reservations.
Scan, sort, and organize incoming mail to respective teams within 24 hours of receipt.
Manage couriers, stationery and office supplies, cheque deposits, etc.
Submit and manage specific invoices and review the monthly region spend reports, escalating any discrepancy, as required.
Efficiently and rapidly manage account archives, ensuring documents are scanned and properly retained in the account file according to retention schedule requirements.
Assist, as needed, with incoming business requests and special projects from the Officer, Business Service and Support, Trust Officers, Will and Estate Advisors, Estate teams, etc.
Help coordinate office tasks, including, but not limited to, onboarding new hires, obtaining or replacing office passes, systems accesses, and other technology needs.
Complete office management tasks, including liaising with building management for repairs, temperature adjustments, cleaning requests, etc. Communicate building management announcements to staff.

What do you need to succeed?

Must-have

A minimum of 2 years of office coordination experience, preferably within the financial services industry
Postsecondary education, Office Administration Certificate, related courses and training, etc.
Bilingualism (English and French) required, as you will regularly do business with partners across Canada
Ability to work effectively with others and be perceived as a professional business partner
Strong working knowledge of Microsoft 365 apps

Nice-to-have

Sound judgment and decisionmaking abilities
Ability to work under pressure and to meet strict deadlines
Excellent organizational skills and meticulous attention to detail
Selfmotivated attitude with the ability to work with mínimal supervision

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and highperforming team
Opportunities to take on progressively greater accountabilities

WMRT

Job Skills

Additional Job Details

Address:

1

PLACE VILLE MARIE:

MONTRÉAL

City:

MONTRÉAL

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Wealth Management

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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