Information Technology Manager - Greater Edmonton Metropolitan Area
18 hours ago

Job description
Position:
Full-time Permanent
Work environment:
Hybrid – 4 days in office
Location:
Edmonton, AB
Compensation:
$125,000/yr + Defined benefit pension LAPP
IT Manager
Position Overview
Hammehr invites applications for the role of IT Manager on behalf of our client for a full-time permanent opportunity. This role sits at the practical center of the organization's technology function. Close enough to strategy to shape direction, and close enough to operations to keep things running when they wobble. The organization is mid-stream in modernizing core platforms and service delivery, and needs a steady, credible leader who knows how to move change forward without breaking trust or continuity. The environment rewards judgment, follow through, and leaders who are comfortable being both accountable and hands on.
What You'll Do
- Operate as the CIO's trusted second, translating priorities into real execution
- Keep enterprise systems reliable while guiding cloud and platform transitions
- Lead IT service delivery across help desk, infrastructure, M365, and applications
- Work directly with business leaders to solve real operational problems with technology
- Manage vendors closely and step in when service slips or decisions stall
- Stay close to the work in a small IT team where leadership is visible, not abstract
- Coach and mentor developing team members through day to day involvement
Basic Qualifications
- 10+ years in progressive IT roles, giving you the judgment to balance risk, pace, and service stability
- Hands on experience leading IT operations or service delivery in an enterprise environment
- Direct accountability for vendors and operational budgets, where tradeoffs matter
- Strong experience in Microsoft centric environments, including cloud platforms
Preferred Qualifications
- You've chosen depth and influence over chasing titles
- You've lived through platform transitions like CRM or cloud migrations and know they're rarely clean
- You enjoy mentoring junior team members and staying close to how work actually gets done
- You're known for explaining complex technology decisions in calm, practical language
The Challenges
- Leading without hiding behind layers or hierarchy
- Balancing modernization work with day to day service realities
- Operating with finite resources in an environment that values prudence
Your Impact
- Technology becomes steadier, clearer, and easier for the organization to rely on
- Business teams experience fewer surprises and better partnership from IT
- The IT team grows in confidence, capability, and trust under consistent leadership
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