Receptionist - Victoria, Canada - Cedar and Sage Physiotherapy

Description

We are seeking a highly organized and compassionate Office Receptionist to provide essential support to both our valued clients and physiotherapy team.

In this role, you will be responsible for fostering a professional, respectful, and confidential environment while efficiently managing scheduling, billing, and general office maintenance.

• Provide professional, warm, and confidential assistance to patients upon arrival, while multitasking general office duties.
• Coordinate appointments efficiently and maintain accuracy in the clinic's scheduling system.
• Handle billing processes securely and maintain confidentiality of sensitive data.
• Maintain cleanliness and tidiness of the office space, ensuring a welcoming atmosphere for all visitors.
• Direct inquiries to appropriate staff members discreetly.
• Manage patient intake procedures, including verifying insurance details and updating records.
• Assist with various administrative duties such as electronic filing, scanning, and data entry.
• Collaborate confidentially with team members to ensure smooth patient care and clinic operations.

• Experience in a receptionist or customer service role, preferably in a healthcare setting.
• Strong organizational skills and attention to detail, with the ability to multitask effectively.
• Strong communication skills, both verbal and written, with a courteous and empathetic demeanor.
• A positive attitude and willingness learn, adapt and contribute to a collaborative team environment.
• Knowledge of medical terminology and experience in a healthcare setting is an asset but not required.

• Comprehensive training and ongoing support to help you succeed in your role.
• A supportive and inclusive work environment where your contributions are valued and recognized.

• Monday to Friday
• Morning shift

• Victoria, BC V8T 4E4 (required)