Front Store Supervisor - Almonte, Canada - Shoppers Drug Mart / Pharmaprix

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Description

Location:

376 Ottawa Street, Almonte, Ontario, K0A 1A0


SUMMARY:

Managing the customer service functions, including cash, cashiers and merchandising.


DUTIES & RESPONSIBILITIES:


HUMAN RESOURCES:


  • Ensures cashier/merchandising staff comply with all store policies and operating procedures
  • Trains cashiers/merchandisers in job functions
  • Provides ongoing guidance and instruction

LOSS PREVENTION:


  • Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures

CUSTOMER SERVICE:


  • Ensures store employees present proper image to the public in accordance with Uniform Policy
  • Answers inquiries regarding location of product, rainchecks, etc.
  • Resolves customer issues according to established guidelines (refunds, exchanges, etc.)
  • Promotes the CSI Survey

MERCHANDISING:


  • Ensures shelves are clean and organized with proper rotation
  • Ensures product displays are set up and taken down as directed by the AFSM/FSM

GENERAL:


  • Ensures standards of housekeeping and store image are maintained
  • Complies with all Health and Safety requirements
  • May be asked to perform clerical and banking duties
  • Complies with all store policies and procedures
  • Complies with loss prevention policies and procedures and ensures they are executed in the store
  • Perform other duties as required including Cashier duties when necessary

QUALIFICATIONS:


  • Planning, Judgement and Decision Making
  • Independent thinking as it relates to organizing store
  • Problem solving is essential to ensure customer satisfaction

EXPERIENCE:


  • Computer literate
  • Organized
  • Efficient time management skills
  • Knowledge of products and supplies
J2WFSM

J2WRTL

Choice Properties REIT recognizes Canada's diversity as a source of national pride and strength.

We have made it a priority to reflect our nation's evolving diversity in the people we hire, and the culture we create in our organization.

Accommodation is available upon request for applicants and employees with disabilities.

In addition, we believe that compliance with laws is about doing the right thing.

Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.


Number of Openings:
1

More jobs from Shoppers Drug Mart / Pharmaprix