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- Develop and implement innovative functional rehabilitation services and goal-oriented rehabilitation programs for insured persons receiving short- and long-term disability benefits.
- Collaborate and communicate effectively, in person or in-person, with colleagues, policyholders, insureds, physicians and other health care professionals to deliver complex and sometimes difficult messages.
- Work with our policyholders to develop creative solutions for return-to-work plans.
- Contribute to the overall profitability of the disability department by accelerating the return to health and sustainable return to work of insured persons.
- Effective budget management
- Supplier management: ensuring that we provide our policyholders with the most effective and efficient services.
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone
- Bilingual (French & English) is required - The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
- Hold a relevant university degree (health, mental health, psychology, HR or other)
- Have a valid driver's license and a car is required
- RSO, CPAB or other insurance-related training would be an asset
- Extensive experience in disability or functional rehabilitation (5 years) or several years of experience in active rehabilitation
- Solid knowledge of rehabilitation, disability insurance and medical terminology industry standards
- Experience in budget management
- Know Windows, Word and Excel software
- Be able to handle a heavy workload as well as the stress and pressure of multi-task and direct communication with policyholders
- Have interpersonal skills and be able to manage conflicts
- Ability to make difficult decisions with significant impacts for policyholders
- Proven ability to solve problems
- Analytical skills and proven organizational skills
- Be able to work independently and in a team
- Be accurate and thorough
- Demonstrated ability to brainstorm creative solutions
- Interest in wanting to support individuals to return to work
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.
- Values-first culture
We lead with our Values every day and bring them to life together. - Boundless opportunity
We create opportunities to learn and grow at every stage of your career. - Continuous innovation
We invite you to help redefine the future of financial services. - Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives. - Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.
Bilingual Functional Rehabilitation Specialist - Québec City, Canada - Company 1 - The Manufacturers Life Insurance Company
Description
Description
The Rehabilitation Service is looking for a motivated person to join its team as a Bilingual Functional Rehabilitation Specialist . Reporting to the Rehabilitation Section Chief of the Montreal office, the functional rehabilitation specialist will assume case management for Montreal and the National Rehabilitation Team.
Responsibilities
How will you create impact?
You will improve the lives of people across the province by finding innovative and sustainable solutions.
What motivates you?
What we are looking for
What can we offer you?
Our commitment to you