Bilingual Virtual Small Business Advisor - Halifax, Canada - Scotiabank
Description
Bilingual Virtual Small Business Advisor, Virtual Advice Team, Halifax Nova Scotia (bilingual in French and English)
Location: Please note this position is located in Halifax Nova Scotia, 5251 Duke Street, Duke Towers. This is an in office position. The successful candidate will work within the Virtual Small Business team as a dedicated virtual advisor for Small Business clients nationally. Must have availability for shift:10am-6pm Monday - Friday
About the Role...
Our Virtual Small Business Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by:
Manage an assigned portfolio of high value and/or complex small business owner relationships to achieve retention and other negotiated goals while meeting Scotiabank's Service Standard
VSBA independently and remotely focuses on deepening and expanding existing assigned customer relationships. This includes remotely assessing customer needs, making appropriate recommendations, completing the required product applications and providing ongoing service to these accounts as needed
Proactively engage with new and existing clients to build strong, ongoing relationships and provide comprehensive advice, enabling them to build successful businesses
Partner with fellow advisors to create a customer centric environment
What you have...
You possess a results oriented attitude and have sound knowledge of the small business market including the features and benefits of small business products and services, including; an understanding of financial statements, applicable risk management policies and legal and security documentation for small business products
You demonstrate excellent business development techniques and are conversant with small business legal structures and life cycles, competitor offerings and alternate sources of financing
You have good organizational skills and are flexible to adapt to a constantly changing environment
You are a strong relationship builder and communicator; and enjoy meeting people and are proficient at collaborating with others
You have an education in a business related discipline or equivalent work experience as a small business owner
What we're offering...
The opportunity to join a forward-thinking company with the ability to collaborate with other business lines within the bank
A rewarding career path with diverse opportunities for professional development
A competitive compensation and benefits package
Internal training to support your growth and enhance your skills
An organization committed to making a difference in our communities– for you and our customers