Marine Service Technician - Vaughan, Canada - Bass Pro Shops
Description
Position summary:
Perform all service and warranty repairs on boats, motors, trailers or ATVs in a timely and efficient manner according to manufacturer specifications.
Position responsibilities:
- Support a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers.
- Troubleshoot, diagnose and repair all mechanical and electrical problems on respective boat, motors, trailers and ATVs.
- Install all types of accessory items.
- Assist customers by answering specific technical questions to help the customer understand the operation of the unit and the work to be done or work already completed.
- Attend technical training to improve proficiency, quality of work and to achieve higher levels of certification.
- When necessary, water test unit with customers to verify work performed and to explain the operation of the product.
- Perform rigging as required.
- Maintain a clean and professional work area.
- Follow all Company Policies and Procedures.
- Perform other duties, assignments and responsibilities as needed.
Qualifications:
- High School education, ongoing completion of classes towards higher level of manufacturer certification or equivalent experience
- Ability to understand electrical systems and wiring
- Ability to communicate in a friendly and professional manner to our customers and other associates
- Ability to perform heavy lifting up to and in excess of 50 pounds
- Ability to work both inside and outside
- Ability to establish and maintain effective working relationships with Management, coworkers and customers
- Provide own tools
Benefits:
- Enjoy discounts on retail merchandise, our restaurants, worldclass resorts and conservation attractions
- Fun work environment
- Competitive wages
- Excellent benefits
- Unlimited career advancement opportunities
- Bass Pro Cares Fund
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