Sales Agent - North York, Canada - B.O.S. Cleaners Inc.

Description

B.O.S.

Cleaners' mission is to provide reliable, courteous, and responsive commercial cleaning and facilities maintenance services - and peace of mind - to large, multi-location customers and smaller, single-location customers alike.

We are looking for employees who can provide good customers service and satisfy our client's needs. Our office is located in North York, ON.

We are currently looking for Free Lance experienced call/sales Agent for our business in the Greater Toronto Area. The number of hours will depend on the job.


The job responsibilities will include:

Responsibilities include:
Managing large amounts of inbound and outbound calls in a timely manner
Following call center "scripts" when handling different topics
Identifying customers' needs, clarify information, research every issue and providing solutions
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication "scripts" when handling different topics
Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Requirements and skills

Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively


Job Type:
Freelance


Salary:
Up to $20.00 per hour


Schedule:

• 8 hour shift
• Day shift

Ability to commute/relocate:

• North York, ON: reliably commute or plan to relocate before starting work (required)

Experience:

- sales: 1 year (required)


Language:

• English (required)

Work Location:
Hybrid remote in North York, ON