Logistics Coordinator - Montréal, Canada - Metro Supply Chain

Metro Supply Chain

Verified Company

Montréal, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOIN OUR TEAM

Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world's fastest growing and most recognizable organizations.

We advance our customers' business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive.

Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.

Shift:
Monday to Friday, 10:00am to 6:30pm

The Logistics Coordinator carries out planning, shipping and coordination activities of independent delivery teams ensuring the set-up of the day.

Other responsibilities include promoting an exceptional customer service experience while achieving on-time delivery performance.

MAIN DUTIES AND RESPONSIBILITIES:

Coordination and shipping of freight to a predetermined distribution center
Ensure all routes are covered by facilitating change requests and providing coverage for late or absent delivery staff
Assist drivers with routing or delivery issues and communicate changes to service requirements
Support operations management to implement programs and policies to increase efficiency, reduce costs, and improve the customer service experience
Produce and maintain reports, databases, and other documents to monitor and track service performance
Preparation of customerspecific performance reports using datasets
Assist and support the operations team in project initiatives to improve the customer service experience
Conduct quality and compliance assessments to ensure accuracy of documentation
Monitors and tracks performance results and accountabilities.
Maintain good working relationships with suppliers and internal stakeholders by responding to all inquiries and complaints.
Act as a liaison between vendors, customer service, account administration and between office and client regarding changes, problem resolution. Escalate to the operations management team when requiring intervention.

EDUCATION:

Completed high school or college or experience in inventory management, logistics, administration, or transportation is preferred.

EXPERIENCE:

Experience in logistics would be an asset

CORE COMPETENCIES:

Handson knowledge of logistics and planning.
Proficient in Microsoft Outlook (Word, PowerPoint, Excel).
Analytical and documentation skills.
Demonstrates strong verbal, written and interpersonal communication skills.
Teamwork.
Ability to work with mínimal supervision.
Outstanding verbal and written communication skills in French and English.

Why Join Us

Work in an environment where safety is our first priority
The opportunity to build a career with a growing company
Medical, dental, and vision coverage for you and your family
Life and disability insurance
Wellness programs to support your family's wellbeing
A Retirement Savings Program with a company match
Company team wear allowance
Employee Appreciation Day
Company sponsored social events
Community volunteering

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.