User Support Technician - Mississauga, Canada - TOOTH CORNER DENTAL OFFICE

TOOTH CORNER DENTAL OFFICE
TOOTH CORNER DENTAL OFFICE
Verified Company
Mississauga, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Education:
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

  • Experience: 2 years to less than 3 years

Tasks:


  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Webserver backup and recovery operations
  • Provide customer service
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 hours per week
More jobs from TOOTH CORNER DENTAL OFFICE
See all jobs of TOOTH CORNER DENTAL OFFICE