Customer Support Representative, Bilingual - Waterloo
3 weeks ago

Job summary
FloSports leads the way in delivering world-class digital streaming for millions of fans and athletes in underserved sports. We're looking for people like you to join us as Customer Support Representatives.We are seeking customer-focused tech-savvy bilingual (Canadian French/English) Customer Support Representatives to join our dynamic team.
In this role, you will serve as the first point of contact for customers providing timely and professional support via phone and email. You will troubleshoot technical issues guide partners on platform usage collaborate across departments to ensure a seamless customer experience.
- Deliver timely friendly and professional support to customers via phone and email.
- Troubleshoot resolve customer partner issues in real time.
Job description
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