Coordinator, Residence Facility Operations - Waterloo, Canada - Wilfrid Laurier University

Sophia Lee

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Sophia Lee

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Description

Date:
Jun 26, 2023


Location:
Waterloo, CA


Company:
Wilfrid Laurier University


Department:
Student Affairs


Job Type:
Continuing


Full-time/Part-time: Full Time (>=1249 hrs/year)


Campus:
Waterloo


Reports to:
Manager, Residence Facilities Opertions


Employee Group:

WLUSA

Application Deadline:
July


Requisition ID:5809

Wilfrid Laurier University is a leading multi-campus university that excels at educating with purpose.

Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world-class institution known for its rich student experience, academic excellence, and global impact.

With a commitment to Indigenization and commitment to equity, diversity, inclusion, Laurier's thriving community has a place for everyone.


Laurier has more than 19,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well locations in Kitchener and Milton.

The university is committed to providing an inclusive workplace, a flexible work policy and employing a workforce that is reflective of local and national demographics.

Our locations are situated on the traditional territories of the Neutral, Anishnawbe, and Haudenosaunee peoples.

We recognize the unique heritages of Indigenous peoples and support their intentions to preserve and express their distinctive Indigenous cultures, histories, and knowledge through academic programming and co-curricular activities.

Laurier's Centre for Indigegogy is one example of how Laurier honours Indigenous knowledge.


Position Summary


This position reports to the Manager, Residence Facility Operations and serves as a central point of contact within the Department of Residence on matters pertaining to the maintenance, repair and furnishing of all residence properties under the umbrella of Department of Residence.

The Coordinator is accountable for regular communication with students, Residence Life Dons, Residence Life Area Coordinators, parents and other stakeholders.

The roll provides initial assessment and triage for all facilities related issues arising within residences, both owned and leased, and is responsible for coordinating and prioritizing the many details that accompany the daily operations of residence facilities.

This position ensures work orders are prioritized and responded to in a timely, efficient and cost-effective manner and coordinates with all appropriate stakeholders to ensure there is immediate and long-term solutions identified and implemented.

The role follows-up on outstanding requests with Facilities & Asset Management as well as external contractors, vendors and suppliers.

Additional project related duties are frequently assigned including assistance with space renewal and the furnishing and equipping of new residence buildings or leased properties.

This position is also required to meet with vendors, maintenance workers, and utility suppliers performing work at both leased and owned buildings.


Accountabilities

Facility Operations Management

  • Investigate, assess, and analyze work requests to determine scope, impact, risk, urgency and cost;
  • Discuss preventative maintenance schedules, repair or replacement options with the appropriate Facilities and Asset Management (FAM) staff;
  • Meet with external suppliers, vendors and contractors to allow access to residences for purposes of obtaining quotes, completing repairs and replacement to furnishings, equipment and facilities;
  • Regularly connect with appropriate FAM staff, leased property owners/managers, and external contractors to coordinate repair and replacement requests and to ensure all work is completed in a timely and costefficient manner to the standards expected by the Department of Residence and in compliance with any servicelevel or lease agreements;
  • Hire, supervise and coordinate the work of up to three student employees (Facilities Assistants) for the summer months.

Project Coordination

  • Supports the Manager, Residence Facility Operations with the planning, execution, monitoring and reporting of project related activities including but not limited to planned upgrades, preventative maintenance, space and asset renewal, and large capital projects;
  • Assists in the development of project plans, charts, briefings, reports, presentations and other project documents as requested;
  • Participate in procurement processes for required services, equipment, and furnishings including obtaining quotes, request for proposal reviews, site visits, and evaluations; approves items within discretionary limits and obtains approvals from management for those items not included in budget and in excess of limits.
  • Coordinate and monitor all aspects of assigned projects including estimating, planning, scheduling, and delivering all project activities;
  • Work with FAM staff and/or external contractors and suppliers to schedule all projects and ensure impact on a v

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