Dining Room Supervisor - Waterloo, Canada - Clair Hills Retirement Community
3 weeks ago
Description
Responsibilities:
- Oversee the daily operations of the dining room, ensuring smooth and efficient service
- Train and supervise dining room staff, providing guidance and support as needed
- Maintain a high level of customer service, ensuring guests have a positive dining experience
- Assist with food preparation and cooking when necessary
- Manage inventory and order supplies as needed
- Handle customer inquiries, concerns, and complaints in a professional manner
- Ensure compliance with health and safety regulations
- Collaborate with the kitchen staff to ensure timely delivery of food and beverages to guests
Skills:
- Strong knowledge of POS systems for order processing and payment handling
- Excellent customer service skills, with the ability to handle difficult situations with tact and diplomacy
- Ability to multitask and prioritize tasks in a fastpaced environment
- Experience in restaurant management, including team management and scheduling
- Knowledge of food preparation techniques and food safety guidelines
- Bartending skills are a plus, but not required
- Familiarity with the restaurant industry and its trends
Note:
This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization.
This is a Retirement Home a Valid Vulnerable sector check is required and TB test
shift is 11pm-7pm every other weekend is also required
Salary:
From $17.60 per hour
Benefits:
- Dental care
- Discounted or free food
- Extended health care
Schedule:
- 8 hour shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Waterloo, ON N2T 0B1: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Hospitality: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Smart Serve (preferred)
Work Location:
In person
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