Operations Support Specialist Os&d - Dorval, Canada - YRC Freight Canada

YRC Freight Canada

Verified Company

Dorval, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The
Operation Support Specialist (OS&D) will perform various office support and clerical functions for the local operating facility. Support the functions of the office and facility through various tasks and duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Ensure that OS&D work plate is cleared daily.
Investigation of Overages, shortages and damages.
Procure letter of authorization to return or discard damaged freight.
Wild freight reporting.
Update shipment tracking system in relation to OS&D.
Clear bond
Other duties as assigned.
Perform clerical/administrative assignments in accordance with established procedures and under general instruction.
Print, scan and update documents in accordance with established office practices. Create and file documents relating to the operation of the facility.
Respond to customer communications in an accurate and timely manner, investigate, and resolve customer complaints.
Create, review and maintain various reports and ensure proper company functions.
Open and route incoming mail and prepare outgoing mail.
Order and keep track of office supplies.
Assist in the administration and office support functions by maintaining office records, personnel files and answering routine questions about company policy.
Other duties as assigned.

COMPETENCIES

Adaptability
Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.

Building Trusting Relationships

Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions.

Collaborating

Working cooperatively with others to help a team or work group achieve its goals.

Communication

Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message; listening actively to others.

Initiating Action

Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.

Work Standards

Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; selfimposing standards of excellence rather than having standards imposed.

MINIMUM REQUIREMENTS

High School diploma or equivalent.
Effective organizational, planning and prioritization skills.
Effective verbal, written and interpersonal communication skills.

PREFERRED QUALIFICATIONS

Some college or equivalent training.
Experience in the transportation industry.

WORKING CONDITIONS

This job operates in a professional office environment indoors. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Hours of work vary. (This will change depending on the needs of the terminal).

Yellow Corporation, along with all subsidiary companies, is an Equal Opportunity/Affirmative Action Employer

Pay:
$37,000.00-$47,000.00 per year

Benefits: