Disability Case Manager - Mississauga, Canada - Trillium Health Partners

Trillium Health Partners

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description:

Position:
Disability Case Manager

File #:

Status:
Permanent Full-time

Role Level:
Professional Group (PG09) - $35.62 to $44.55 per hour

Department:
People Safety & Support

Program:
People Safety

Site:
Mississauga Hospital (with availability to work at all sites as required)

Posted:
April 19, 2023

Internal Deadline:
April 26, 2023

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Center at Humber.

Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission
:
A New Kind of Health Care for a Healthier Community

Our Values
:
Compassion, Excellence, Courage

Our Goals
:
Quality, Access, Sustainability

Our Enablers
:
People, Education, Innovation, Research

Position Summary:

The Disability Case Manager is a member of the People Safety and Support team and is responsible for the proactive and expert management of STD and LTD claims.

The DCM collaborates with managers and other key stakeholders in disability prevention, early intervention and return to work support.

Responsibilities:

Responsible for initiating, engaging and maintaining contact with the injured/absent employees on a regular basis.
Provide support to employee's manager/supervisor and HR regarding case management, disability, accommodation and the Attendance Awareness and Support Program.
Able to effectively and collaboratively resolve conflict.
Interprets and educate managers on a variety of regulatory and compliance requirements to ensure that case management practices are applied in accordance with legislation, regulation and THP policies.
Make referrals to appropriate resource such as EFAP provider, Occupational Health Physician, or Ergonomic Consultant, as required.
Effectively manage a fluctuating case load.
Collaborate and liaise with other members of People Safety and Support team.
Collaborate with the employee, manager, union, human resources to support a large variety of Healthy Workplace programs and initiatives.
Act as liaison, mentor and coach regarding disability claims to all internal and external partners
Develop effective and sustainable return to work plans.
In collaboration with all managers and human resources business partners, regularly monitor and adjust the progress of all return to work cases to resolve emerging issues.
Develop effective relations to collaborate with the employee, human resources, management, union and relevant health care professionals to implement return to work and /or modified work programs and support a variety of prevention and Healthy Workplace programs and initiatives.
Provide education and training to managers and staff regarding the disability case management processes.
Maintain and respect confidential information; objectively and accurately document case history, strategy and case management plan.
Conduct follow up attendance counselling meetings with employees and create individualized plans to promote and support wellness and address attendance issues.
Accountable for regularly gathering, maintaining and reporting statistics regarding for STD and LTD, and be able to proactively identify trends.
Must be able to work at all sites.
Other duties as assigned.

Key Qualifications:

Must be a registered Certified Disability Management Professional or Certified Return to Work Coordinator in good standing.
At least 5 years of experience in disability case management.
Postsecondary degree in a health related field required.
Demonstrated expertise and experience with return to work planning, HOODIP administration, long term disability contracts, collective agreements, and attendance and accommodation programs in a large and diverse organizational environment.
Excellent interpersonal skills required.
Working knowledge of relevant legislation (e.g., Ontario Human Rights Code, Occupational Health and Safety Act).
Excellent communication, organization and presentation skills.
Excellent computer skills (Word, Excel, Parklane); able to create and generate reports as required.
Parklane experience preferred.
Hospital experience preferred.
Demonstrated ability to work both independently and in a fastpaced team environment.
Sound knowledge of the principles of prevention, Attendance Awareness and Support Programs.
Positive attendance and work record essential.
Superior assessment and problem solving skills.
Knowledge of the Workplace Safety and Insurance Act is an asset.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throug