Associate, Third Party Program Management - Toronto - BMO Financial

Description

Application Deadline:

03/05/2026

Address:

250 Yonge Street

Job Family Group:

Business Management This role will play a critical part in supporting our TPRM Program transformation – an exciting redesign of our processes and documentation standards. While not a project management position, this individual will work closely with the PM to keep the team organized and on track by building executive‑ready decks, documenting rationales and decisions, logging and storing approvals, sending stakeholder notifications, and maintaining clean, audit‑ready records. The role will also oversee the team's change‑management function, ensuring communications, training materials, and user updates are accurate, timely, and well‑structured. Key responsibilities include weekly reporting, assisting with investigations such as deleted‑user reviews, helping clean up operational issues as they arise, and supporting the development of an AI agent by gathering common user questions and facilitating the build process. As a project‑based team operating in a highly regulated environment with multiple annual audits and exams, this role requires exceptional adaptability, attention to detail, strong analytical and problem‑solving skills, and the ability to clearly explain processes through both live and video‑based training. The ideal candidate is comfortable navigating shifting priorities, documenting decisions thoroughly, interacting with users confidently, and ensuring all work is audit‑proof and consistently organized.

This team Supports the business/group leader in the effective implementation, maintenance and administration of first line of defense (1st LOD) programs (e.g., operational risk, AML, compliance, regulatory, etc.), including overseeing the change management process. Contributes to a strong risk management culture through collaboration with other first line employees, and second & third line functions to ensure risks are identified, mitigated, monitored and reported on an ongoing basis.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Assists with the implementation of risk management programs/ frameworks while identifying and minimizing negative impacts to the business.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Builds effective relationships with internal/external stakeholders.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Monitors and tracks performance, and addresses any issues.
• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Monitoring to ensure that 1st line jobs are following defined processes and procedures.
• Develops, documents and maintains business/group procedures updating and obtaining approvals as regulations or the operating environment changes and communicates changes to the business/group & relevant stakeholder groups.
• Supports the development of measurable sustainment strategies including assessing and recommending mitigations for industry/ segment-specific risks and prioritizing opportunities presented by internal and external stakeholders.
• Builds awareness, knowledge, and skills and, as necessary, provides communication, practical tools and ongoing support including making and delivering presentations, or hosting training/focus groups to promote a culture of risk identification and management.
• Supports the management of 1st LOD program for the business/group in compliance with appropriate principles, standards & direction from the second line of defense groups. Includes developing and promoting program and ensuring the execution of all program components.
• Develops and maintains an understanding of the business/group strategies and objectives, products and services, internal and external stakeholders and business processes as well as the underlying infrastructure to identify and manage implications and risk exposures for the business/group.
• Supports the business/group through internal/external audits or regulatory examinations and assists in development of action plans to resolve any identified issues.
• Provides support to the development and delivery of training and awareness programs within the business/group to increase awareness of and compliance to risk management requirements.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently on a range of complex tasks, which may include unique situations.
• Reporting, as needed, on any issues as requested from management
• Understanding of TPRM Directive, ONFR guidelines and other relevant third-party policy requirements
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 3-5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Program Management - Good.
• Technical proficiency gained through education and/or business experience.
• Experience with Risk Management tools (Coupa, Process Unity, etc.) is a plus.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

Salary:

$56, $103,

Pay Type:

Salaried

The above represents BMO Financial Group's pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: 

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

To find out more visit us at

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.