Advisor, Respectful Workplace - Victoria, Canada - Island Health

Description

QUALIFICATIONS: Education, Training And Experience

Degree in a relevant discipline such as Human Resources, Organizational Development, Business Administration, or other relevant social science discipline, supplemented with 3-5 years of recent, related experience in workplace investigation and alternative dispute resolution mechanisms, preferably in a health care or other complex unionized setting, completion of an accredited Mediation Skills, Conflict Coaching and/or Workplace Conflict course(s) as well as relevant certifications; or an equivalent combination of education, training and experience.

Valid BC Driver's license.

Skills And Abilities

• Experience in the application of trauma-informed approaches and inclusive, culturally-safe practices.
• Understanding of the issues faced by people from equity-seeking groups ensuring a fair process for all complainants and respondents.
• Knowledge of investigative procedures, interviewing, and applying sound judgment, best practices, policy and legislation to support resolution of concerns that fall under the Respectful Workplace Policy.
• Knowledge of human resource and labour relations practices as they relate to respectful workplace, human rights legislation, bullying and harassment legislation, and dispute resolution practices.
• Ability to function effectively and independently in a highly dynamic environment, including working under pressure, responding to changing priorities and managing emotionally charged situations.
• Demonstrated ability to provide supportive leadership to diverse groups and interact comfortably with a variety of disciplines at all levels of the organization.
• Self awareness of internal bias and a culturally-sensitive, trauma-informed approach, to client services.
• Demonstrated ability to establish and maintain effective working relationships with employees at all levels of the organization and in a complex multi-union environment.
• Demonstrated ability to work independently and in collaboration with others.
• Demonstrated strong and respectful communication skills, both verbal and written.
• Ability to identify opportunities to coach and educate managers and employees on respectful workplace concepts, behavioural expectations, and impact to staff & culture.
• Excellent conflict resolution, facilitation and/or mediation skills.
• Demonstrated ability to lead groups in learning, public speaking.
• Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-seeking groups.
• Proficient using a variety of databases, including PeopleSoft, MS Office, Word and Excel, Microsoft Teams and in-house databases.
• Extensive knowledge of collective agreements and applicable legislation.
• Demonstrated ability to facilitate workshops and meetings with multi-level and interdisciplinary staff to achieve effective outcomes.
• Physical ability to perform the duties of the position.