Service Advisor - Prince Albert, Canada - Wyant Group

Wyant Group

Verified Company

Prince Albert, Canada

4 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

As the successful applicant you will:

Have superior customer service skills
Have excellent verbal and written communication skills
Be extremely organized
Pay close attention to detail
Be self motivated
Ability to work independently and as a team

In this exciting role, you will:

Greet each customer in a prompt, courteous manner, let customers who are waiting in line know that they will be helped soon
Communicate with service customers to determine the nature of the mechanical problems
Secure agreement from customers before repairs; cover cost estimate; and approximate time when vehicles work will be completed
Obtain customer and vehicle data
Handle telephone inquiries regarding work in process and appointments and return phone messages promptly
Review work performed, answer any questions and explain charges and coverage
Stay up to date on technical and performance information on all vehicles serviced by the dealership
Advise customers of parts ordered and make an appointment to have them installed before customer leaves

We offer our employees competitive wages, a comprehensive benefits package, employee discounts on automobiles and service, flexibility and an amazing work environment.

Benefits: