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Support Worker - Winnipeg, Canada - Grace Hospital

Grace Hospital

Verified Company

Winnipeg, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About us
We are professional and agile.

Our work environment includes:

Modern office setting
Food provided

Skills and Abilities
Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Physical ability to carry out the duties of the position.
Ability to organize work.
Ability to operate related equipment.

Duties and Responsibilities:

Greets and receives individuals entering clinical area, identifies who they are coming to see, answers questions, provides routine information, and escorts individuals to rooms, ensuring that all individuals have a positive experience.

Receives patient/client and/or physician/health care professional requests for patient/client appointments.

Schedules and books patient appointments by entering patient/client information into computerized registration and/or scheduling system, booking a time slot, making follow-up appointments and canceling or adjusting patient appointments.

Identifies concerns to physician/clinical staff as required.

Contacts appropriate areas such as doctor's offices, community pharmacies, patients/clients, other clinical areas and departments or hospitals to confirm appointments, and provide or obtain documentation.

Verifies patient/client record in computerized registration and/or scheduling system prior to visit/admission and ensures requested procedures are booked and results are in the system.

Uploads patient/client records as needed. Assists with room set ups or moves.

Follows up on patient/client services such as diet tray orders, collection, tracking and storage of patient belongings, distributing/collecting patient/client surveys for completion, and picking up and delivering items to clinical area.

Schedules patient/client appointments for diagnostic tests through the computerized registration and/or scheduling system in areas such as Radiology and the Laboratory and contacts patients/clients to provide pre-appointment instructions as appropriate.

Provides support as required by site for clinical area processes either electronically by contacting Switchboard or dialing appropriate phone numbers for actions for specified codes as per established procedures and guidelines.

Arranges meetings by performing duties such as booking rooms and equipment, typing and circulating notices and agenda, and taking and typing minutes.

Enters information into various data bases.

Generates operational statistical reports by collecting, extracting, entering, and compiling data and preparing or printing reports as per established procedures.

Maintains office supplies to pre-determined levels by performing duties such as identifying depleting stock, completing supply requisitions according to established procedures and forwarding to Stores.

Stocks office supplies as required.

Maintains tidiness of work areas by wiping down work stations, desk tops, and equipment as per established procedures.

Salary:
$19.00-$37.00 per hour

Benefits: