Clinical Clerical Assistant - Mississauga, Canada - Trillium Health Partners

Trillium Health Partners

Verified Company

Mississauga, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description:

Position:
Clinical Clerical Assistant

Department:
Diagnostic Imaging

Posting ID:

Status:
Temporary Full Time (approx 12 months)

Role Level:
Admin Clerical (AC03) $21.86-$27.29

Hours of Work/Shifts:8 hour shifts - Days, Evenings, nights, Weekends and Stat (Must be available to work all shifts)

Site:
Mississauga Hospital

Posted:
August 29, 2023

Internal Deadline:
September 5, 2023

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada.

Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission
:
A New Kind of Health Care for a Healthier Community

Our Values
:
Compassion, Excellence, Courage

Our Goals
:
Quality, Access, Sustainability

Our Enablers
:
People, Education, Innovation, Research

Position Summary:

The Clinic Clerical Assistant provides clerical support for reception; new referrals processing and information management; patient administrative services, ensures the clerical administration and operation of the patient services department/clinic; and performs other duties consistent with the job classification as required.

Reception

Greets patients, visitors and staff, directing them to appropriate personnel and/or destination/room, providing assistance as required.
Registers patients, confirming/validating patient demographic, insurance (including OHIP) and other required information as appropriate.
Explains hospital/department policy and procedures to patients, visitors and staff as necessary (including infection prevention and control).
Answers the telephone, sends/received faxes, responding to enquiries within scope of authority, or, directing to most appropriate person.
Takes, prioritizes and relays messages for staff and/or patients. Locates staff, pages healthcare professionals as required. Open, sort and distribute incoming mail and other materials.

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New referrals processing and information management

Receives and logs incoming referrals, reviews for completion, follows up as required.
Creates and maintains charts. Ensures required forms are received, completed correctly and put into patient file.
Enters patient information and appointments into required databases, updates with appointment and other medical information
Makes reminder phone calls for next day appointments
Assists new patients completing required questionnaire, responding to questions within scope of authority.
Prepares and updates patient charts with lab reports, test results and other pertinent information. Scans and copies chart and other information as required. Ensures patient discharged are processed and charts are sent to Health Records.

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Patient Administrative Services

Books outpatient new and follow up appointments, triaging referrals as appropriate. Cancels appointments and follows up with other patients for rescheduling of visit.
Explains test/visit preparations as required within scope of authority.
Liaises with internal departments and external healthcare facilities to book/cancel tests, appointments.
Books interpreters for patients as needed.
Arranges for transportation for patients as required (e.g. those staying in nursing homes).
Transcribes and enters physician orders including medication, lab and imaging orders and other patient information into appropriate system
Enters data including appointment requests, discharge documentation. nursing acuity/workload assessments as required. Notifies appropriate personnel of patient movement, cancellations, appointments and other patient information in a timely and accurate manner.

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Ensures efficient clerical administration and operation of the department within scope of authority

Prepares clinic lists, identifies orders needed as required.
Enters and maintains payroll records (include sick and vacation requests).
Creating and managing Physician booking, Allied Health grids (calendar management) as required.
Transcribes diagnostic reports, assessments, minutes and correspondence
Submits billings to CCAC, WSIB and other organizations as required
Responds to and prepares written correspondence in reply to requests for patient information from external institutions within scope of authority
Request/receives reports from external healthcare facilities as directed
Prepare CD's and other patient information for review by the healthcare professional
Requisitions and maintains office/medical supplies; counts and labels inventory as required. May be required to stock unit carts and/or supply areas.
Processes routine financial transactions including unit supply/inventory purchase and charges for services/items not covered by pat