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- Process orders received by fax or e-mail
- Data processing
- Answer customers and drivers answers
- Provide exceptional customer service
- Complete follow up of pick-ups and deliveries
- Coordinate operations at the local level and through the various Robert terminals to optimize the customers, shipments follow up
- Efficiently be up to the clients needs
- Produce and fill in different types of documents
- Other administrative tasks
- Minimum 3 years experience in customer service in the transportation field (mandatory)
- Bilingual, French and English
- Mastering customer approach
- Able to work under pressure
- Trip sheet knowledge
- Good computer skills
- Team spirit, resourcefulness and work autonomy
- Concerned about client satisfaction
- Promptness and attendance
- Capable of working in an evolving demanding field
- Environment focused on teamwork
- Interesting professional development opportunities
- Group insurance and fringe benefits
- Corporate discounts
- Systems and equipment at the cutting edge of technology
- Company demonstrating agility, efficiency and innovation
- Safe environment (trainings, certifications)
Schedules
Day