Field Service - Durham

Only for registered members Durham, Canada

1 week ago

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Job summary

A family-owned company has grown to become a world leader in the field of in vitro diagnostics. For more than 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health.

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Responsibilities

  • Own the Field Service and Quote to Go Live processes end to end, from customer acceptance through go live and service execution.
  • Ensure clear process governance, documentation, and accountability across regions/local teams.
  • Improve the customer's first experience by ensuring smooth transitions from order, installation, and go live to reagent consumption.
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About The Role

You will own and continuously improve the Field Service & Quote‑to‑Go Live Process Owner role places strong emphasis on process governance...


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