Field Service - Durham
1 week ago

Job summary
A family-owned company has grown to become a world leader in the field of in vitro diagnostics. For more than 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health.
+Responsibilities
- Own the Field Service and Quote to Go Live processes end to end, from customer acceptance through go live and service execution.
- Ensure clear process governance, documentation, and accountability across regions/local teams.
- Improve the customer's first experience by ensuring smooth transitions from order, installation, and go live to reagent consumption.
About The Role
You will own and continuously improve the Field Service & Quote‑to‑Go Live Process Owner role places strong emphasis on process governance...
Job description
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