Operations Coordinator - Toronto, Canada - Trooh

Trooh

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

OPERATIONS COORDINATOR -About Trooh

Trooh is a leading American media company, reaching millions of consumers on their daily journey out-of-home. We have transformed the landscape with the integration of data, insights and digital into large scale, sought-after locations. As leaders in audience targeting, we have built scale and impact through our Campus, Women's and Men's environments.

Trooh's extensive addressable media, spread across thousands of high dwell time locations, ensure high impact solutions to engage the right consumer at the right time.

The Operations Coordinator supports the team in ensuring seamless and timely campaign delivery and connectivity of all our digital screens.

This role is also the primary point of contact with Trooh's third party contractors.

The Operations Coordinator will work with both venues and field technicians to troubleshoot any issues and dispatch solutions in an effective manner.

Key Responsibilities

Organize work orders based on priorities and assign work orders to appropriate field team via Trooh's work order system.
Hire third party field technicians as required and be their key daytoday contact
Communicate regularly with field technicians to ensure timely completion of work orders and follow up on delays. Confirm when work orders are complete and problem solve.
Provide regular reports on the status of work orders.
Track, approve, and file all field support invoices ensuring accuracy with initial quotation.
Responsible for shipping and tracking of part deliveries
Act independently within specific guidelines and recognize matters requiring a sense of urgency, being able to prioritize and have exceptional time management.
Proactively think through potential outcomes of work orders and implications for service delivery.
Participate in special projects, assignments, and administrative duties as needed.

Requirements:

Postsecondary education preferably related to marketing or business administration and a minimum of 24 years' experience in the media or advertising industry, preferably in OOH (out of home) sector; experience with an agency or vendor in a trafficking or project management role is a big plus.
Superior MS Office skills (Word, Excel, PowerPoint).
Previous experience in Ayuda, Salesforce, or similar ERP/CRM inventory and work order tracking system an asset.
Exceptional organizational skills coupled with excellent interpersonal, verbal and written communication skills.
Ability to hold people accountable and keep others on track of work assignments.
Ability to handle multiple projects and requests simultaneously, utilizing strong time management skills in a highly organized fashion.
Ability to be sensitive to tight deadlines while managing changing priorities.
Professional, outgoing, enthusiastic and a real team player that is ready to champion the Trooh brand.

What we offer

Competitive compensation packages and great income potential for high performers
Cross border collaboration and opportunities to grow professionally together
Vibrant teamwork environment
A healthy Work-Life Balance
Employee Referral bonuses

Trooh Media is an equal opportunity employer. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to meet your needs.

Job Types:
Full-time, Permanent

Job Types:
Full-time, Permanent

Salary:
$50,000.00-$60,000.00 per year

Benefits: