Sales Associate - Saskatoon, Canada - Bluenotes

Bluenotes
Bluenotes
Verified Company
Saskatoon, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description
Position Description
The Sales Associate is responsible to ensure a positive and memorable shopping experience for our customer, by being
welcoming, friendly and knowledgeable and keeping the store neat, clean and organized (NCO).


Duties and Responsibilities:
Duties and responsibilities include, but are not limited to, the following:

Training, Coaching and Development:

  • Partner with Management to ensure all of the applicable training for the position is completed
  • Actively participate in their own training by putting into practice what has been learned
  • Adhere to all Company policies (e.g. HR, Administration, Loss Prevention)
  • Adhere to corporate health and safety policy requirements that contribute to a safe work place
  • Any other related duties as assigned

Customer Service Excellence:

  • Ensure exceptional customer service, with the support of current customer service tools
  • Ensure heads up behaviour at all times
  • Greet all customers who enter the store
  • Inform customers of current promotions/customer loyalty program (applicable banners)
  • Ensure CASL compliance (applicable banners)
  • Maintain a knowledge of merchandise benefits and features (e.g. fashion colours, trends, designs and washing
instructions)

  • Support customers in the Fitting Room area, by being available to assist with sizes and inform customers of the
merchandise's benefits and features

  • Encourage additional sales by offering "addons" to a customer's purchase
  • Respond positively to customer inquiries and concerns. Know when to escalate the concern to Management
  • Ensure the store is NCO at all times, including the backroom and washrooms
  • Project professionalism and Company image by adhering to Company dress code policies

Time Management:

  • Effectively utilize time management skills to meet Company objectives, within set timelines

Sales:

  • Assist in ensuring store meets sales objectives
  • Support completion of markdowns

Visual Merchandising:

  • Ensure visual merchandising and marketing directions are implemented as per Management direction, within required
timeframes

  • Participate in the execution of visual launches
  • Support the ongoing maintenance of visual merchandising standards

Loss Prevention:

  • Adhere to Loss Prevention policies and practices in order to achieve shrink target
  • Notify the Store Manager and/or the District Loss Prevention Manager of any loss prevention related concerns

Working Conditions:

  • Store level
  • Available to work a flexible schedule to meet the needs of the business (evenings, weekends and holidays)
  • Physically demanding work in a store environment
  • Standing on your feet for an extended period of time
  • Ability to lift and carry up to 50 pounds
  • Ability to climb ladders

Qualifications:

  • High School in progress and/or graduated
  • Previous retail experience an asset

Related Work Skills:

  • People person, with strong ability to communicate with customers and other team members
  • Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment
  • Must work well in a teamoriented environment
  • Proficient with technology

Job Types:
Part-time, Permanent


Salary:
$13.00 per hour


Day range:

  • Holidays
  • Monday to Friday
  • Weekend availability

Shift:

  • 8 hour shift
  • Day shift
  • Night shift

COVID-19 considerations:
currently following all provincial guidelines

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