Assistant Manager - Mississauga, Canada - Tim Hortons

Tim Hortons

Verified Company

Mississauga, Canada

4 weeks ago

Posted by:

Sophia Lee

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Description

The Tim Hortons Assistant Manager position assists in managing all aspects of a restaurant's operation in order to ensure that Tim Hortons' standards around people, product, cleanliness and an Exceptional Guest Experience are fulfilled.

The Assistant Manager will also assist in sustaining, directing, and increasing sales growth and profit levels.

_People Management_

Assists in the recruiting of new team members, training and developing existing team members and motivating and encouraging a team to achieve targets
Communicates with all shifts on day to day operations and critical areas of focus
Assists with establishing and enforcing proper security procedures to reduce to ensure team memberand guest safety

_Financial Management_

Assists the Restaurant Manager in planning and working to budgets, maximizing profits and achieving sales and transaction targets including control of Food/Paper/Labour costs in the restaurant
Responsible for daily cash procedures and assists with financial reporting

_Operational Management_

Assists with ordering of supplies and overall building maintenance and cleanliness
Displays knowledge of and works in compliance with applicable legislation including, food safety, health and safety, and employment standards
Is able to enforce and comply with preestablished Tim Hortons operating procedures
Ensures high standards of guest experience are maintained
Resolves guest complaints and turns potentially negative situations into positive ones.
Assists in maximizing team member coverage at all times, performs the role of Floor Leadership and works as required in various areas during busy periods to maintain optimal guest service levels
Manages team member scheduling to ensure adequate coverage on all shifts
Understands the importance of supporting the Manager and presents a 'unified front' to all team members

_Health & Safety_

Works in compliance with the occupational health and safety legislation
Uses or wears personal protective equipment or clothing as required
Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone
Knows, understands and follows safe work practices and procedures
Reports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Owner
Responds to and corrects unsafe acts and conditions
Enforces employee compliance in regard to the restaurant's health and safety policies and procedures
Assists manager with incident investigations, workplace inspections, and formulating action plans to deal with health and safety deficiencies and for improvement to the restaurant's health and safety practices and program

One year of experience preferred.

Schedule: