Network Technician - Vancouver, Canada - O'Neill Technologies Inc.

Description

Company Overview

O'Neill Technologies is an established Vancouver IT company that thrives on providing exceptional customer service and expert technical support, and we offer a complete set of services to assist our customers in optimizing the use of their technology.

We have an exciting career opportunity for a Network Technician who is an _
expert at handling the details_ - you are known for your organizational magic and dedication to bringing your solution-focused attitude to work every day.

This role is a vital part of the high-quality service we provide and helps ensure smooth communication, detailed documentation, and overall efficiency between clients and vendors.

We offer a competitive salary, opportunities for career growth and training, and full health benefits after 90 days.


Duties include:

• Client Support_
• Lead, manage or participate with new and ongoing projects
• Configure and deploy equipment into new and existing network environments, including physical and virtual servers
• Provide maintenance and diagnostics for various network components (eg. servers, storage, backup systems, workstations, switches, routers, access points etc.)
• Review and provide disaster recovery planning and execution
• Some flex time required for disaster recovery and critical support situations
• Monitor and provide ongoing maintenance of clients' networks, servers and systems
• Keep a timely and detailed record of all incidents, while maintaining accountability and ownership until incidents are resolved
• Maintain client site network documentation
• Establish and maintain effective working relationships with clients and team members
• Internal Support_
• Identify opportunities for product and support sales to clients
• Help maintain and develop our inhouse network
• Assist in defining and refining the technology we provide to our clients

Requirements - 2-3 years in a similar role, in addition to:

• Technical Skills_
• Microsoft 365 Migrations, Management and Administration
• Microsoft Azure experience
• Microsoft Server Deployment and Administration
• Microsoft Windows Workstation Administration (current versions)
• Microsoft AD Administration
• HPE Server Hardware experience
• HPE Storage Administration
• Network Switch Management
• Microsoft Exchange Administration
• Good understanding of Networking Including IPv4/IPv6, DHCP, DNS, etc.
• Backup Strategies and Administration
• Other_
• Excellent communication and interpersonal skills
• The ability to be professional and patient when supporting clients and fellow team members in difficult and stressful situations
• Strong analytical skills, organizational skills, and attention to detail
• Enjoy working within a team, but can also work effectively independently

Job Types:
Full-time, Permanent


Pay:
From $60,000.00 per year


Schedule:

• Day shift
• Monday to Friday

Experience:

- related technical: 2 years (preferred)


Work Location:
In person